SALVADOR FONT
Manchester,CT
Summary
Motivated and passionate with 23 years of food beverage experience. Recognized for assessing operational needs and developing solutions to save costs, improve revenue, and drive customers satisfaction. Resourceful and well organized with excellent leadership and team building record.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Fin And Scale
New Haven, CT
01.2021 - Current
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Designed modern employee recognition program which boosted productivity and improved morale.
GENERAL MANAGER
Obba Sushi
Miami, FL
09.2019 - 08.2020
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Identified and capitalized on community business opportunities with effective networking.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- S F.
FOOD & BEVERAGE MANAGER
Morada Bay Inc
Islamorada, FL
05.2015 - 08.2019
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards Scheduled and directed staff in daily work assignments to maximize productivity Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils Managed a busy and highly-popular restaurant with 20 waitstaff Upheld food safety standards at all times Updated displays, cases and other customer- facing areas to increase sales of special items.
FOOD & BEVERAGE DIRECTOR
Ramada Inn Airport North
Hialeah, FL
01.2008 - 04.2015
- Interviewed, hired, and supervised back of house staff Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of over serving or underage drinking Trained employees on correct cooking techniques, safety standards and performance strategies Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty Hired qualified staff to fill FOH and BOH positions Worked with vendors to establish strong relationships and maintain proper inventory supplies Maximized food quality by closely monitoring shipments, preparation and food handling by team members Priced and ordered food products, kitchen equipment and food service supplies Revamped and motivated kitchen staff to be highly efficient and produce consistent quality Sought out and implemented methods to improve service and team performance and boost business sustainability.
RESTAURANT MANAGER
Road House Grill
Doral, FL
02.2005 - 06.2007
- Trained workers in every position, including food preparation, money handling and cleaning roles Mentored front of house personnel on company policies customer service techniques and professional communication Developed and implemented strategies to enhance team performance, improve processes and increase efficiency Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games Championed 100% guest satisfaction by providing excellent dining experience Scheduled and directed staff in daily work assignments to maximize productivity Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue Built sales forecasts and schedules to reflected desired productivity targets Regularly updated computer systems with new pricing and daily food specials Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience Maintained cleanliness and sanitation across all food service, storage, and preparation stations Carefully prepared weekly payroll to keep up with projected revenue for the week Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality Consistently obtained highest rating from the county health department.
Education
HIGH SCHOOL DIPLOMA -
BUSINESS
Some College
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Miami Dade College
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Barbara Goleman Senior High School
Skills
- Recruitment
- Performance improvement
- Team Leadership
- Client Account Management
- Training and Development
- Operations management
- Food Preparation and Safety
- Business Development
Certification
SafeServ Certified: Manager
Developed effective business plans to align strategic decisions with
long-term objectives.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Fin And Scale
01.2021 - Current
GENERAL MANAGER
Obba Sushi
09.2019 - 08.2020
FOOD & BEVERAGE MANAGER
Morada Bay Inc
05.2015 - 08.2019
FOOD & BEVERAGE DIRECTOR
Ramada Inn Airport North
01.2008 - 04.2015
RESTAURANT MANAGER
Road House Grill
02.2005 - 06.2007
HIGH SCHOOL DIPLOMA -
BUSINESS
Some College
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Miami Dade College
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Barbara Goleman Senior High School