Salvador Hernandez
Oxnard,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Knowledgeable and dedicated customer service professional with extensive experience in Construction industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Servpro
10.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff team.
Education
Customer Service Specialist - Customer Service
Electronics Technician Association
California City, CA10.2022
High School Diploma -
Pacifica High School
Oxnard, CA05.2009
Skills
- Proposal Writing
- Spanish Fluency
- Clerical Support
- Calendar Management
- Travel Coordination
- Appointment Scheduling
- Customer Retention
- Complaint Resolution
- Good Communication Skills
Certification
- Licensed Customer Service Specialist - October 2022 - Lifetime
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Servpro
10.2022 - Current
Customer Service Specialist - Customer Service
Electronics Technician Association
High School Diploma -
Pacifica High School
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