Summary
Overview
Work History
Education
Certification
Languages
Timeline
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Salvador Martinez

Mattawa,WA

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pharmacy Services Supervisor

Columbia Basin Health Association
11.2021 - Current
  • Supervised daily operations, ensuring compliance with health regulations and organizational policies.
  • Coordinated staff schedules, optimizing resource allocation to enhance service delivery efficiency.
  • Train new pharmacy assistants, fostering skill development and promoting a collaborative work environment.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Implemented process improvements, streamlining workflows and reducing operational bottlenecks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Conducted performance evaluations, providing constructive feedback to improve team productivity and morale.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.

Pharmacy Technician

Columbia Basin Health Association
03.2007 - 11.2021
  • Managed medication inventory to ensure optimal stock levels and prevent shortages.
  • Processed prescriptions accurately using pharmacy management software systems.
  • Assisted pharmacists in preparing and dispensing medications, enhancing workflow efficiency.
  • Educated patients on proper medication usage and potential side effects to promote safety.
  • Maintained compliance with health regulations and standards during daily operations.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Customer Service Trainer

SkyWest Airlines
08.2003 - 03.2007
  • Developed and implemented comprehensive training programs for customer service representatives.
  • Facilitated workshops to enhance team communication and problem-solving skills.
  • Analyzed training effectiveness through participant feedback and performance metrics.
  • Collaborated with management to identify training needs and improve service delivery standards.

Education

Connell High School
Connell, WA

Associate of Arts - Criminal Justice

Columbia Basin College
Pasco, WA
06-2006

Certification

  • Licensed CphT - 2008
  • CHAA, NAHAM - 2022

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Pharmacy Services Supervisor

Columbia Basin Health Association
11.2021 - Current

Pharmacy Technician

Columbia Basin Health Association
03.2007 - 11.2021

Customer Service Trainer

SkyWest Airlines
08.2003 - 03.2007

Connell High School

Associate of Arts - Criminal Justice

Columbia Basin College

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Salvador Martinez