SALVADOR SERRANO JR.
Pasadena
Summary
Entrepreneurial insurance agency owner and proven business leader with a decade of experience building, scaling, and sustaining high-performing operations. Known for strategic growth, disciplined financial management, and exceptional customer loyalty. Adept at leading teams, driving revenue, and exceeding organizational benchmarks.
Overview
11
11
years of professional experience
Work History
Agency Owner
The Serrano Insurance Agencies
02.2015 - Current
- Founded and scaled an insurance agency from zero clients to 19,800+ clients statewide in Texas
- Generated $25.1M+ in annual premium, ranking among the top-performing agencies in the region
- Ranked Top 5 out of 750 agencies in the Houston area for Customer Agency Loyalty (2017)
- Recipient of Career Agent of the Year award (2016)
- Directed all financial and operational functions including monthly P&L; reviews and financial analysis
- Managed staffing, marketing budgets, operational expenses, and ROI evaluation for growth initiatives
Education
Bachelor of Science - Criminal Justice Administration
01.2016
Associate of Applied Science - Paralegal Studies
01.2013
High School - undefined
Sam Rayburn High School
01.2008
Skills
- Franchise Operations
- Business Development
- Revenue Generation
- Product Launches
- Performance Analysis
- Risk Management
- Team Leadership
- Human Resources Management
- Operations Management
- Payroll Administration
- Budget Administration
- Client Acquisition
- Closing Techniques
- Sales Management
- Customer Relations
- Team direction
- Product launches
- Performance analysis
- Client acquisition
COMMUNITY & BOARD LEADERSHIP
- HCA Houston Healthcare Southeast, Current Board of Trustees
- Pasadena Economic Development Corporation, Board Member
- Pasadena ISD Education Foundation, Past President | Current Nominations Chairman
- San Jacinto College, Past Board of Trustees
- Bridge Over Troubled Waters, Past President
- Pasadena Chamber of Commerce, Past Board Member
- City of Pasadena, Past Planning Commission Member
- Innovative Alternatives, Past Board of Directors
- Pasadena Rotary, Past Membership Director
- Pasadena Loves Local, Past Chairman
Timeline
Agency Owner
The Serrano Insurance Agencies
02.2015 - Current
Associate of Applied Science - Paralegal Studies
High School - undefined
Sam Rayburn High School