Salvadora Garcia
Miami
Summary
Professional Referral Specialist with track record of delivering impactful results. Adept at coordinating referrals, navigating complex systems, and ensuring seamless communication between parties. Strong focus on team collaboration, adaptability, and achieving desired outcomes. Known for problem-solving skills, reliability, and maintaining high standards in all tasks.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Counseling Referral Specialist
Cayuga Centers
11.2006 - Current
- Answered phone calls and provided new clients with the required paperwork to initiate service.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Entered client data using Lauris to document referrals and results.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Verified insurance benefits and eligibility for Insurance procedures before referring clients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
- Processed referral requests from patients, doctors and other health care professionals.
Manager
Pizza Hut
03.1987 - 09.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Science - Business Administration
Universidad Centro Americana
Managua, Nicaragua06-1986
Skills
- HIPAA regulations
- Critical thinking
- Adaptability and flexibility
- Accurate documentation
- Referral tracking
- Organization and time management
- Problem-solving
- Multitasking
- Data entry proficiency
Certification
- HIPPA Training
- Bloodborne Pathogen
- Understanding Sexual Harassment
- Annual Cyber Security & Phishing
- Privacy 101 & CRES
- Annual Fraud, Waste and Abuse Training
Timeline
Counseling Referral Specialist
Cayuga Centers
11.2006 - Current
Manager
Pizza Hut
03.1987 - 09.2005
Associate of Science - Business Administration
Universidad Centro Americana
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