Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Optimum Healthcare Outsourcing & Solutions, Inc
10.2007 - 04.2018
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Set schedules for physical therapists by planning and designating shifts and hours.
Maintained payroll information by calculating, collecting and entering data.
Edited subcontractor proposals, contracts, transmittals and memorandums for organizational support.
Maintained and processed invoices, deposits and money logs.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Claims Assistant, Legal Assistant
Prado & Tuy, LLP
11.2007 - Current
Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
Answered multi-line phone system and managed over 50 client/insurance company calls per day.
Managed accounts and client records of clients, observing confidentiality and extreme discretion.
Logged, allocated and managed claims using SAGA Case Management System.
Prepared case summaries and settlement demand packages.
Interviewed and prepared intake sheets for clients in Spanish and English.
Handled office scheduling and made notes for deadlines, motions and other important dates.
Latin Problem Station Technician
DB Schenker
02.2022 - Current
Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
Carefully reviews units/devices from Latin America by transferring information through the SAP system.
Problem solving and responding to emails through SEMS to assure units/devices gets properly repaired and sent to the right department.
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Checked packages and merchandise for damage and notified vendors.
Conducted research to address shipping errors.
Receiving Clerk
DB Schenker
04.2021 - 02.2022
Scanning in products and entering serial numbers into the computer system, conducting visual checks for any damages, accurately recording products.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Performed data entry and completed proper paperwork.
Unloaded pallets and deliveries and organized products in warehouse.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
Bachelor of Science - Business Administration - Computer Applications
De La Salle - College of Saint Benilde
Manila, Philippines
04.2006
Skills
Strong Organizational Skills
Multitasking and Time Management
Computers and Technology
Database and Client Management Systems
General Office Functions
Client Records Management
Microsoft Windows
Apple macOS
Payroll Administration
QuickBooks Proficiency
SAP Inventory Management System
SAGA Case Management System
Accomplishments
Valedictorian - December 2002 - Resalest Educational Center, Manila, Philippines.
Best in World History - Janaury 2000 - Mariner High School, Everett, WA.
Languages
English
Tagalog
Timeline
Latin Problem Station Technician
DB Schenker
02.2022 - Current
Receiving Clerk
DB Schenker
04.2021 - 02.2022
Claims Assistant, Legal Assistant
Prado & Tuy, LLP
11.2007 - Current
Administrative Assistant
Optimum Healthcare Outsourcing & Solutions, Inc
10.2007 - 04.2018
Bachelor of Science - Business Administration - Computer Applications
De La Salle - College of Saint Benilde
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