Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salvatore Scarpati

Meriden,CT

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

6
6
years of professional experience

Work History

Operations Manager

Sweet Delivery Service
Wallingford
10.2021 - 07.2024
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Solve driver's concerns while on the road to ensure safety is top priority
  • Work closely with Amazon's on-the-road team to resolve any route issues for drivers to make routes more efficient
  • Support ownership by helping to create and implement the employee handbook for drivers to follow
  • Ensure all vehicles are up to standard by scheduling vehicle maintenance and conducting vehicle inspections

Driver Associate

Sweet Delivery Service
Wallingford
02.2021 - 10.2021
  • Safely drive and operate delivery vehicle Use hand held device for routing information and customer delivery information
  • Navigate a variety of routes throughout delivery area
  • Load and unload Amazon packages for delivery
  • Strive to deliver Amazon packages and smiles to customers faces

Account Executive

New Britain Bees of Professional Baseball
New Britain
10.2018 - 02.2021
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Maintained accurate records of all sales activities using CRM software systems.
  • Connect with clients to assess satisfaction, discuss concerns and highlight additional offerings
  • Process all sales transactions accurately and in a timely fashion
  • Recruit, hire, and develop ticket operation interns
  • Answer customer questions and address problems and complaints in person and via phone call

Education

Bachelor Of Science In Business Administration -

Goodwin University
East Hartford, CT
05.2020

Business Administration -

Lincoln College Of New England
Southington, CT
12.2018

Sports Management -

Southern New Hampshire University
Manchester, NH
12.2015

Physical Education -

Central Connecticut State University
New Britain, CT
10.2014

Skills

  • Customer Service
  • Business Development
  • Customer Retention
  • Production
  • Workflow Optimization

Timeline

Operations Manager

Sweet Delivery Service
10.2021 - 07.2024

Driver Associate

Sweet Delivery Service
02.2021 - 10.2021

Account Executive

New Britain Bees of Professional Baseball
10.2018 - 02.2021

Bachelor Of Science In Business Administration -

Goodwin University

Business Administration -

Lincoln College Of New England

Sports Management -

Southern New Hampshire University

Physical Education -

Central Connecticut State University

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Salvatore Scarpati