Salvatore Tagliareni
Round Rock
Summary
Dynamic Auto Claims Adjuster with GEICO, recognized for efficient claims resolution and exceptional customer service. Proven expertise in regulatory analysis and loss assessment, successfully negotiating settlements while minimizing financial risk. Adept at mentoring and fostering communication, ensuring compliance with industry standards and enhancing team performance.
Overview
35
35
years of professional experience
Work History
Auto Claims Adjuster
GEICO
01.2001 - Current
- Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
- Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
- Utilized strong negotiation skills to settle disputed liability cases in a fair and reasonable manner, ultimately minimizing company exposure to financial risk.
- Provided exceptional customer service at all stages of the claims lifecycle while adhering to strict confidentiality guidelines regarding sensitive client information.
- Negotiated with claimants to settle claims.
- Issued payouts to claimants.
- Mitigated potential litigation risks through careful attention to detail in documenting evidence gathered during investigations and claim evaluations.
- Managed a high volume caseload without sacrificing quality or timeliness in delivering resolutions to clients'' auto accident-related issues.
- Assessed complex claims and accurately determined value of damages.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
- Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
- Successfully negotiated settlements with claimants and insurers.
RSO Officer
Medical Delivery Services
01.1990 - 12.2000
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Coordinated operations with other emergency service groups.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Ensured compliance with national and local laws through regular policy reviews and updates.
Education
No Degree - Nuclear Medicine
Molloy College
Rockville Centre, NY01-1994
Skills
- Efficient claims resolution
- Regulatory analysis
- Claims evaluation
- Understanding of insurance regulations
- Loss assessment
Accomplishments
- Achieved success by opening the first RX Direct Repair shop in Round Rock, Texas for GEICO.
- Supervised team of 5 staff members.
Timeline
Auto Claims Adjuster
GEICO
01.2001 - Current
RSO Officer
Medical Delivery Services
01.1990 - 12.2000
No Degree - Nuclear Medicine
Molloy College
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