Summary
Overview
Work History
Education
Skills
Timeline
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Salvatore A. Ferraioli

Schenectady,NY

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Tri-Brand Station Manager

Enterprise Mobility
02.2025 - Current
  • Supervised daily operations at Albany International Airport, ensuring efficient workflow and adherence to company policies and standards.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
  • Boosted customer satisfaction ratings by consistently delivering high-quality services and resolving complaints in a timely manner.
  • Trained new employees on procedures and expectations, fostering a knowledgeable team environment.

Assistant Branch Manager

Enterprise Mobility
05.2024 - 02.2025
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Analyzed branch performance metrics to identify areas for improvement.
  • Developed customer engagement strategies, increasing satisfaction and loyalty.
  • Managed client relationships to ensure satisfaction and retention.

Management Trainee

Enterprise Mobility
02.2023 - 05.2024
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Handled day-to-day customer or client questions via telephone or email.

Bar Manager/Keyholder

WOW Restaurant group
06.2020 - 02.2023
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Managed daily bar operations, ensuring compliance with health and safety regulations.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Performed cash handling activities and secured nightly bank deposits.

Education

Bachelor of Arts - Communications

The College of New Jersey
Ewing, NJ
05-2023

Skills

  • Operations management
  • Sales and marketing
  • Customer service
  • Teamwork and collaboration
  • Relationship building
  • Adaptability and flexibility
  • Effective communication
  • Time management

Timeline

Tri-Brand Station Manager

Enterprise Mobility
02.2025 - Current

Assistant Branch Manager

Enterprise Mobility
05.2024 - 02.2025

Management Trainee

Enterprise Mobility
02.2023 - 05.2024

Bar Manager/Keyholder

WOW Restaurant group
06.2020 - 02.2023

Bachelor of Arts - Communications

The College of New Jersey

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