Salwa Yagoub
North Las Vegas,NV
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
North Las Vegas Care Center
Las Vegas, NV
08.2025 - 05.2026
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs such as taking blood pressure and temperature, and reported changes to nursing staff promptly.
- Documented patient care activities accurately in electronic health records.
- Communicated effectively with residents, families, and healthcare team members.
- Maintained a clean and safe environment for residents at all times.
- Provided emotional support to residents, fostering a compassionate atmosphere.
- Trained new staff on best practices for patient care and safety protocols.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Transported residents within the facility as needed.
Front Desk
New York New York Hotel and Casino
Las Vegas, USA
11.2024 - 07.2025
- Welcoming and greeting guests
- Checking-in and checking-out guests
- Answers phone calls courteously
- Guides guests and issues guest badges
- Handles client complaints
- Responds to customer inquiries
- Excellent communication skills
- Proficiency in computer programs (opera)
- Planning and organizing abilities
- Exceptional interpersonal skills.
- Ability to work with different groups of people
- Multitasking abilities
- Efficient time management skills
- Money handling skills (cash, cards, etc..)
Homecare Services
Garden On Tenth
Altona, Canada
10.2017 - 08.2018
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Homecare Services
Cashier
CO-OP Supermarket
Altona, Canada
04.2016 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lanewell-stocked.
Waitress
Chicken Chef
Altona, Canada
12.2013 - 02.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
W.C. Miller Collegiate
Altona, MBCertified Nursing Assistants -
Skills
- Customer satisfaction measurement
- Complaint Handling
- Call center experience
- Handling Customer Complaints
- Computer Skills
- Vital sign monitoring
- Patient mobility assistance
- Infection control procedures
- Team Collaboration
- Interpersonal Skills
- Problem-solving aptitude
- Critical Thinking
- Effective Communication
- Active Listening
- Time management abilities
- Valid Driver's License
- Training new staff
- Daily living support
- Problem-solving
- Adaptability to change
- Infection control practices
- Patient care
Certification
Certified Nursing Assistants, 04/25
Languages
- English, Full Professional
- Arabic, Native or Bilingual
Timeline
CNA
North Las Vegas Care Center
08.2025 - 05.2026
Front Desk
New York New York Hotel and Casino
11.2024 - 07.2025
Homecare Services
Garden On Tenth
10.2017 - 08.2018
Cashier
CO-OP Supermarket
04.2016 - 10.2017
Waitress
Chicken Chef
12.2013 - 02.2016
High School Diploma -
W.C. Miller Collegiate