Sam Crissman
Cincinnati,OH
Summary
Dynamic mental health professional with extensive experience at Family Solutions, adept in individualized care planning and crisis intervention. Proven ability to collaborate with multidisciplinary teams, ensuring effective client support. Skilled in EMR systems and motivated by a commitment to mental health advocacy, delivering impactful results in client well-being.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Qualified Mental Health Case Manager
Family Solutions
Cincinnati, OH
05.2021 - 08.2022
- Delivered crisis intervention support to clients in urgent situations.
- Coordinated service plans with multidisciplinary teams and community resources to ensure comprehensive client support.
- Managed case services, including intake, assessment, advocacy, referrals, and family monitoring, to facilitate client progress.
- Conducted assessments to identify client needs and develop tailored interventions, improving overall care quality.
- Maintained logs and electronic client records per department policies for effective monitoring.
Tax Expert
Intuit TurboTax
Cincinnati, OH
08.2018 - 05.2019
- Prepared, reviewed, and filed individual clients' tax returns to ensure timely submissions and adherence to regulations.
- Reviewed client documents for accuracy and compliance with tax regulations, ensuring adherence to legal standards.
- Guided clients on financial impacts of changes in federal, state, and local laws.
- Conducted research on evolving tax laws to maintain up-to-date expertise.
- Trained new staff on TurboTax tools and customer service best practices, enhancing team knowledge and client support.
Treatment and Education Specialist
St. Joseph Orphanage
Cincinnati, OH
08.2014 - 08.2015
- Facilitated group therapy sessions that enhanced communication and social skills among patients, fostering improved interpersonal relationships.
- Provided crisis intervention and de-escalation techniques to manage challenging patient behaviors.
- Documented patient observations and interventions in charts, ensuring seamless continuity of care from admission to discharge.
- Participated in training sessions to adopt and implement best practices in mental health care, enhancing overall treatment effectiveness.
Professional Dog Groomer
PetSmart
Cincinnati, OH
07.2011 - 06.2014
- Groomed dogs to enhance their appearance and comfort through washing and styling. using clippers, scissors, and brushes, enhancing their overall appearance and comfort.
- Conducted health checks to identify skin issues and parasites in pets.
- Coordinated grooming appointment scheduling, improving workflow and maximizing client satisfaction.
- Consulted with clients on pricing options, tailoring service packages to meet individual needs and preferences.
- Participated in training courses to stay current with industry trends.
Caregiver/HHA
Tender Hearts at Home Senior Care
Cincinnati, OH
02.2010 - 07.2011
- Assisted clients with daily living activities and personal care needs to enhance comfort and independence.
- Monitored vital signs and medication use, documenting variances to ensure timely medical responses.
- Facilitated mobility and transportation to appointments and social activities.
- Delivered companionship and emotional support to promote client well-being.
- Coordinated client care services with healthcare professionals to optimize treatment plans and support client health.
Education
High School Diploma -
West Clermont High School
Cincinnati, OH05-2008
Some College (No Degree) - Psychology
University of Cincinnati
Cincinnati, OHBachelor of Science - Mental Health And Addiction in Social Services
Southern New Hampshire University
Online, OH06-2027
Skills
- Microsoft Office Suite
- EMR systems
- Salesforce CRM
- Java programming
- HTML development
- Typing speed 45 WPM
- DSM-IV expertise
- Time management
- Attention to detail
- Multitasking skills
- Communication proficiency
- Motivational interviewing techniques
- Individualized care planning
- Team collaboration
- Mental health advocacy
- CPR and AED certification
- Clinical documentation
Certification
First AID/CPR/AED
Valid NPI: 1790368744
HHA
Grooming Certification
PTIN
Valid NPI: 1790368744
HHA
Grooming Certification
PTIN
Activities
Habitat for Humanity
Volunteer
Timeline
Qualified Mental Health Case Manager
Family Solutions
05.2021 - 08.2022
Tax Expert
Intuit TurboTax
08.2018 - 05.2019
Treatment and Education Specialist
St. Joseph Orphanage
08.2014 - 08.2015
Professional Dog Groomer
PetSmart
07.2011 - 06.2014
Caregiver/HHA
Tender Hearts at Home Senior Care
02.2010 - 07.2011
High School Diploma -
West Clermont High School
Some College (No Degree) - Psychology
University of Cincinnati
Bachelor of Science - Mental Health And Addiction in Social Services
Southern New Hampshire University