Summary
Overview
Work History
Education
Skills
Certification
Professionalassessments
Timeline
Generic

Tianna Miller

New York,NY

Summary

Dedicated social service professional with a Bachelor's degree in Social Sciences and a strong background in case management, community health, and client support within non-profit organizations. Experienced in providing compassionate assistance to individuals in need. Passionate about advancing in the field of substance abuse counseling to help individuals overcome addiction and achieve personal growth. Deeply committed to making a positive impact on the lives of others. Eager to utilize skills and knowledge to contribute to the well-being of those seeking support and guidance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Qualified Mental Health Staff Person /Case Manager

ACMH, Inc.
10.2023 - Current
  • Conducts regular home visits to assigned clients, performing psychosocial assessments and functional skills evaluations.
  • Coordinates with primary psychiatric providers and ensures client access to psychiatric, substance abuse, and medical services.
  • Administers standardized health screening tools, monitors client medication adherence, and side effects.
  • Develops individualized rehabilitation plans in consultation with clients and treatment teams.
  • Provides community rehabilitation services, including Assertiveness Training, Medication Management, and Substance Abuse Services.
  • Tracks and documents client progress, updates Service/Support Plans, and provides crisis intervention when necessary.
  • Keeps client records and sends required reports and incident documentation.

Case Manager – Scatter Site Housing

Camba
12.2022 - 10.2023
  • Conducts regular home visits to assigned clients, performing psychosocial assessments and functional skills evaluations.
  • Coordinates with primary psychiatric providers and ensures client access to psychiatric, substance abuse, and medical services.
  • Administers standardized health screening tools, monitors client medication adherence, and side effects.
  • Develops individualized rehabilitation plans in consultation with clients and treatment teams.
  • Provides community rehabilitation services, including Assertiveness Training, Medication Management, and Substance Abuse Services.
  • Tracks and documents client progress, updates Service/Support Plans, and provides crisis intervention when necessary.
  • Keeps client records and sends required reports and incident documentation.

Education

Bachelor's degree - social sciences

Mercy College
New York, NY
05.2022

Skills

  • Case Management
  • Crisis intervention
  • Client Advocacy
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Electronic Medical Record Systems (Epic, MAPP, ePACES)

Certification

  • HIPAA Compliance
  • Epic and HIPAA Training (Mount Sinai Hospital)

Professionalassessments

  • Reliability, Proficient, 12/01/19
  • Written Communication, Proficient, 09/01/18
  • Verbal Communication, Proficient, 09/01/18
  • Customer Focus & Orientation, Proficient, 09/01/19

Timeline

Qualified Mental Health Staff Person /Case Manager

ACMH, Inc.
10.2023 - Current

Case Manager – Scatter Site Housing

Camba
12.2022 - 10.2023

Bachelor's degree - social sciences

Mercy College
Tianna Miller