Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sam Genazzio

West Henrietta

Summary

Proven leader with a track record of enhancing sales and customer loyalty through personalized interactions. Excelled in team building, problem-solving, and operations oversight, significantly improving store efficiency and staff performance. Skilled in POS systems and customer service, consistently fostering a positive and productive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

CountryMax
07.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Barista

Tim Hortons
04.2021 - 11.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Education

High School Diploma -

Rush Henrietta Senior High School
West Henrietta, NY
06.2024

Skills

  • Highly Dependable
  • Problem-solving
  • Customer service and experience
  • Inventory control
  • Team building and leadership
  • Store opening and closing
  • Stock management
  • POS systems
  • Operations oversight

    • Department oversight

Accomplishments

  • Promoted from cashier to full time Key Holder
  • Promoted from Key Holder to Pets Department Manager
  • Promoted from Pets Department Manager to Assistant Store Manager

Certification

Forklift certification

Timeline

Assistant Store Manager

CountryMax
07.2022 - Current

Barista

Tim Hortons
04.2021 - 11.2021

High School Diploma -

Rush Henrietta Senior High School

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Sam Genazzio