Sam Halfpenny
Bala Cynwyd
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
La Roca Restaurant
07.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to maintain service flow during peak hours.
- Trained and mentored new staff on menu knowledge and service protocols, enhancing team performance.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy, improving guest satisfaction.
- Resolved customer complaints promptly, implementing feedback to improve service quality and guest retention.
House Manager
Zeta Psi Fraternity Educational
03.2024 - Current
- Ensured compliance with local health and safety regulations at the residence.
- Developed systems for efficient management of daily operations in the house.
- Coordinated with outside contractors on all renovations or remodeling projects.
- Organized and maintained a cleaning schedule for 60 people to keep a large house clean.
Research Assistant
Dartmouth College
09.2023 - 10.2024
- Managed multiple projects simultaneously while meeting deadlines efficiently.
- Coordinated with other researchers to ensure that experiments were completed within specified timelines.
- Provided technical support for laboratory experiments, such as cell culture maintenance, DNA extraction and PCR amplification.
- Participated in team meetings to discuss progress on current research projects.
Event Support
Cescaphe
06.2021 - 12.2021
- Processed food orders and served meals at weddings hosting up to 200 guests.
- Maintained table cleanliness to support efficient service of multiple courses during events.
- Facilitated communication between guests and venue management to address bridal party requests.
- Functioned effectively in a fast-paced environment for up to nine hours
Floor Staff Member
Reel Cinemas
06.2019 - 10.2021
- Maintained theater equipment and facilities during shifts up to 12 hours long.
- Performed deep cleaning of theater facilities to meet local government standards during Covid-19 pandemic.
- Assisted customers by providing guidance and support.
Education
Bachelor of Arts - Italian
Dartmouth College
06-2026
High School Diploma -
Springside Chestnut Hill Academy
06-2022
Skills
- Technical writing
- Project management
- Customer service
- Event coordination
- Waiting tables
- Household maintenance
- Strong work ethic
- Exceptional customer service
Certification
- CPR and AED Certified
Languages
English
Native/ Bilingual
French
Limited
Italian
Full Professional
Timeline
Server
La Roca Restaurant
07.2025 - Current
House Manager
Zeta Psi Fraternity Educational
03.2024 - Current
Research Assistant
Dartmouth College
09.2023 - 10.2024
Event Support
Cescaphe
06.2021 - 12.2021
Floor Staff Member
Reel Cinemas
06.2019 - 10.2021
High School Diploma -
Springside Chestnut Hill Academy
Bachelor of Arts - Italian
Dartmouth College
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