Summary
Overview
Work History
Education
Skills
Timeline
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Sam Mckown

Beaufort,SC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
05.2025 - Current
  • Kept workplace clean and organized in line with restaurant policies.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Prepared and presented food in compliance with health and safety guidelines.

Ice Cream Server

Kilwins Chocolates & Ice Cream
09.2021 - 10.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Sandwich Artist

Jersey Mike's Subs
05.2021 - 09.2021
  • Prepared high-quality sandwiches following Jersey Mike's recipes and standards.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Provided exceptional customer service, responding to inquiries and fulfilling special requests efficiently.
  • Operated equipment safely, including slicers and ovens, adhering to operational guidelines.

Customer Service Representative

Grayco
05.2019 - 05.2021
  • Resolved customer inquiries via phone and email, ensuring prompt communication and satisfaction.
  • Assisted in training new representatives on internal systems and customer service protocols.
  • Managed customer accounts, updating information to maintain accuracy and compliance.
  • Collaborated with team members to improve service delivery processes, enhancing overall efficiency.

Education

Bachelor of Arts - Sport Media

University of South Carolina
Columbia, SC
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Communication
  • Food preparation
  • Attention to detail

Timeline

Sandwich Artist

SUBWAY®Restaurants
05.2025 - Current

Ice Cream Server

Kilwins Chocolates & Ice Cream
09.2021 - 10.2022

Sandwich Artist

Jersey Mike's Subs
05.2021 - 09.2021

Customer Service Representative

Grayco
05.2019 - 05.2021

Bachelor of Arts - Sport Media

University of South Carolina

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