Sam Moa
Oakland,CA
Summary
Detail-oriented Ramp Agent known for efficient package handling and strong problem-solving skills. Committed to maintaining safety protocols while supporting operational effectiveness and fostering teamwork in high-pressure situations.
Overview
6
6
years of professional experience
Work History
Ramp Agent
FedEx
Oakland, CA
11.2019 - Current
- Loaded and unloaded packages with precision, ensuring timely operations and adherence to safety protocols.
- Operated ground support equipment, maintaining functionality and compliance with operational standards.
- Coordinated cargo handling processes, optimizing efficiency in package routing and storage.
- Monitored shipment schedules, proactively addressing delays to maintain service quality and customer satisfaction.
- Trained new team members on best practices for safety and equipment usage, fostering a knowledgeable workforce.
- Implemented workflow improvements that enhanced productivity in package handling operations.
- Collaborated with cross-functional teams to streamline airport operations, supporting overall logistical effectiveness.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
Education
High School Diploma -
Bear Creek High School
Stockton, CASkills
- Team leadership
- Crew assistance
- Load planning
- Flexible schedule
- Ramp service
- Problem-solving
- Loading and unloading
- Weight/balance loading
Timeline
Ramp Agent
FedEx
11.2019 - Current
High School Diploma -
Bear Creek High School