Sam Moniz
Charlotte ,NC
Summary
Dynamic and dedicated hospitality professional with extensive experience at Red Rocks Cafe and Brixx Wood Fired Pizza. Proven ability to enhance customer satisfaction through exceptional service and effective team collaboration. Skilled in multitasking and time management, consistently supporting servers and maintaining a clean, welcoming environment for guests.
Overview
4
4
years of professional experience
Work History
Host/ Busser
Red Rocks Cafe
Charlotte, NC
12.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Helping server’s pre buss and any task at hand
- Cleaning off and resetting tables
- Helping out the bartender when needed
Host/Busser/kitchen Staff
Brixx Wood Fired Pizza
Charlotte, NC
05.2021 - 02.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Maintained cleanliness by collecting trash and wiping spills.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Supported team members with additional tasks, promoting a positive work environment.
- Helping out bartenders and servers with any task at hand
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma -
East Mecklenburg High School
Charlotte NC08.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Server support
Timeline
Host/ Busser
Red Rocks Cafe
12.2024 - Current
Host/Busser/kitchen Staff
Brixx Wood Fired Pizza
05.2021 - 02.2024
High School Diploma -
East Mecklenburg High School