Sam Park
Trenton,NJ
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Salt Seafood and Oyster Bar. Proven ability to enhance guest experiences through effective upselling and extensive wine knowledge in a upscale fine dining format. Expertise in cash handling, creating craft cocktails, and guest engagement, consistently fostering a positive atmosphere and ensuring satisfaction.
Overview
9
9
years of professional experience
Work History
Server
Seasons 52
08.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Managed multiple tables efficiently, prioritizing tasks during peak dining hours.
- Upsold menu items effectively, enhancing overall dining experience for guests.
Poker Dealer
Parx Casino
12.2023 - 06.2025
- Dealt various poker games while ensuring adherence to casino rules and regulations.
- Managed player interactions, maintaining a positive and engaging gaming environment.
- Monitored game integrity, identifying and addressing suspicious behaviors promptly.
- Coordinated with floor supervisors to resolve disputes and maintain operational flow.
Bartender
Salt Seafood and Oyster Bar
04.2016 - 07.2023
- Crafted innovative cocktails while ensuring quality and presentation standards.
- Developed seasonal drink menus in collaboration with culinary team for special events.
- Served high customer volumes during special events, nights, and weekends.
- Provided exceptional customer service, enhancing guest experience and satisfaction.
- Trained and mentored new bartenders on techniques and bar operations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Associate of Arts - Culinary
Mercer County Community College
Trenton, NJSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- High volume dining
Timeline
Poker Dealer
Parx Casino
12.2023 - 06.2025
Server
Seasons 52
08.2023 - Current
Bartender
Salt Seafood and Oyster Bar
04.2016 - 07.2023
Associate of Arts - Culinary
Mercer County Community College
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