Sam Schweihs

Austin,TX

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

years of professional experience

Work History

Account Manager

Options Travel

10.2019 - Current

Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Built relationships with customers and community to promote long term business growth.
Streamlined internal processes for better efficiency in account management tasks.

Sales Associate

Bankers Life Insurance

01.2017 - 08.2019

Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Recommended complementary purchases to customers, increasing revenue.
Built relationships with customers to encourage repeat business.
Generated new sales leads to achieve and exceed monthly sales goals.
Engaged in friendly conversation with customer to better uncover individual needs.

Waiter

Roberto's Ristorante

03.2013 - 12.2016

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Business

College of DuPage, Glen Ellyn

09.2015

Skills

Sales Techniques
Lead Development
Sales Development
Cold calling skills
Revenue Growth

Account oversight
Relationship building and management
Client Development
Client Relationship Management

Timeline

Account Manager - Options Travel

10.2019 - Current

Sales Associate - Bankers Life Insurance

01.2017 - 08.2019

Waiter - Roberto's Ristorante