Sam Torres
Sandy,Utah
Summary
Recent University of Utah graduate with a desire to explore new fields and join a dynamic company to put my knowledge and abilities to use. Great interpersonal communication skills, management skills and some fluency in Spanish. Above average computer literacy and not afraid to take on new challenges.
Overview
6
6
years of professional experience
Work History
Guest Services Lead & Associate
Natural History Museum Of Utah
08.2019 - 08.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Greeted guests with a smile and provided friendly, knowledgeable service.
- Assisted guests with check-ins, membership inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
Teen Explainer
Natural History Museum Of Utah
09.2018 - 04.2019
- Designed engaging temporary exhibits meant to convey scientific lessons to guests
Instructional Assistant
Eastmont Middle School
10.2020 - 01.2021
- Collaborated with other instructional assistants and teachers to provide comprehensive support to students and deliver instruction aligned with curriculum standards.
- Supported student learning objectives through personalized and small group assistance.
- Delivered curriculum in both one-on-one lessons and group learning environments.
Usher
Cinemark Holdings, Inc
06.2017 - 08.2017
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
Education
High School Diploma - AP Classes, Link Crew, Clubs
Jordan High School
Sandy, UtahBachelor of Arts - History
University of Utah
Salt Lake City, Utah12.2022
Skills
- Guest Inquiries
- Cash Counting
- POS Transactions
- Managing Operations and Efficiency
- Literacy in Microsoft Office
- Communication and Interpersonal Skills
- Teacher Collaboration
- Procedure Modification
- Staff Assignments
- Communication in Spanish and English
Additional Information
- Honor Roll
- Honors Diploma
- AP Scholar with Distinction
- Dean’s List
Timeline
Instructional Assistant
Eastmont Middle School
10.2020 - 01.2021
Guest Services Lead & Associate
Natural History Museum Of Utah
08.2019 - 08.2023
Teen Explainer
Natural History Museum Of Utah
09.2018 - 04.2019
Usher
Cinemark Holdings, Inc
06.2017 - 08.2017
High School Diploma - AP Classes, Link Crew, Clubs
Jordan High School
Bachelor of Arts - History
University of Utah
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