Sam York
Fort Smith,AR
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Pro Shop Attendant
Hardscrabble Country Club
Fort Smith, AR
04.2023 - Current
- Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop.
- Assisted customers in selecting golf equipment, apparel, and accessories that best suited their needs.
- Addressed customer complaints or referred them to management as needed.
- Processed sales transactions through cash registers quickly and accurately.
- Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
- Performed daily opening and closing procedures in accordance with established guidelines.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a timely manner while maintaining a professional attitude.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
Restaurant Team Member
Arts BBQ and Burgers
Fort Smith, AR
11.2021 - 04.2023
- Ensured all dishes were prepared according to restaurant standards.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Performed opening side work duties including setting up dining area for guests arrival.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Greeted customers and provided menus.
- Communicated clearly with kitchen staff regarding order specifics.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Provided quality customer service with a friendly attitude.
- Cleaned cooking equipment after use according to safety protocols.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Provided exceptional service to high volume of daily customers.
- Assisted at drive-thru window by swiftly handling cash and credit card transactions.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Southside High School
Fort Smith, AR05-2024
Skills
- Staff Training and Development
- Workplace Safety
- Customer Relationship Building
- Social Media Promotion
- Performance Analysis
- Upselling strategies
- Team building
- Reliability
- Excellent Communication
References
References available upon request.
Timeline
Pro Shop Attendant
Hardscrabble Country Club
04.2023 - Current
Restaurant Team Member
Arts BBQ and Burgers
11.2021 - 04.2023
High School Diploma -
Southside High School