Sama Abbasi

• Screening respondents to determine eligibility for market research studies

• Conducting phone-based screening interviews using specific screeners

Confirming the information of participant scheduled market research studies

• Ensuring participants have the correct session links and information

• Resolving participant issues related to session access or technical difficulties

• Providing clear instructions and support to participants before sessions

• Directing respondents / transferring calls to recruiters, when reception coverage is needed

• Assisted customers with product selection and inquiries in a fast-paced environment
• Met sales goals and upsold products effectively
• Took phone orders and provided order updates / information when requested
• Maintained patience and a positive attitude, even during busy times
• Prepped and packaged food
• Prepared catering orders with attention to detail and quality
• Ensured food safety and portion control standards were met
• Worked well with coworkers to create a positive work environment
• Assisted with opening, closing, and cleaning duties
• Restocked products as needed
• Prioritized tasks productively to balance customer service, food prep, catering orders, and closing the store properly

• Assisting customers in locating books, clothing, and other items

• Operating a point-of-sale system to process purchases efficiently

• Navigating through financial aid funds to assist customers with purchases

• Thrived in a fast-paced retail environment

• Maintaining organization and accuracy through every task

• Performing general warehouse tasks, including product assembly and quality control
• Replacing and assembling components in product packaging, such as fan parts
• Refurbishing and cleaning household appliances/devices for repackaging
• Testing Roomba vacuum cleaners and other devices/accessories for functionality by connecting them to a computer
• Inspecting security system screens for dead pixels and overall quality
• Using a scanner to track and process inventory
• Ensuring accuracy and efficiency in a warehouse environment