Samad Sultan
Mundelein,IL
Summary
Dynamic Senior Systems Engineer with a proven track record at Mitsubishi Electric Corporation, excelling in
cybersecurity solutions and cloud administration. Expert in deploying Palo Alto firewalls and managing Azure
environments, while fostering team collaboration through effective training programs. Adept at driving organizational
security initiatives.
Overview
20
20
years of professional experience
Work History
Systems Engineer II
Mitsubishi Electric Corporation
Vernon Hills, IL
02.2021 - Current
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks and voice systems to reduce network connectivity problems.
- Performed root cause analysis and created corrective action strategies to mitigate risks.
- Streamlined procedures by automating arduous tasks to increase efficiency.
- Built and oversaw network infrastructure comprised of various virtual products.
- Utilized Powershell to handle automation scripting tasks.
- Designed networks supporting users with Palo Alto firewalls, two-factor authentication and antivirus software.
Sr. Systems Administrator
GeoVera Holdings
Fairfield, CA
04.2020 - 02.2021
- Administration of Azure Active Directory and On-Premis Active Directory environments with AD Federation to
- Okta SSO, and the Microsoft Office 365 Tenant
- Designed and administered Veeam Backup & Recovery Enterprise Backup system to Cloud Blob Storage
- Administration of Windows/Linux Server environments on a Hybrid-Cloud using technologies from Microsoft
- Azure, Microsoft Hyper-V, VMware ESXi, and VMC on AWS
- Management of network NAS/SAN appliances and cloud blob/block/file storage
- Perform Tier 3 support for operations, network, and security related issues
- Communication and translation of technical information into simplified terms to all levels of the business
- Setting up training programs and creating training documentation for other members of the IT Team to cross train on new and existing technologies
- Working closely with the security and networking team to quickly troubleshoot and diagnose all network related issues
IT Systems Operations Engineer
Aircraft Technical Publishers
Brisbane, CA
04.2019 - 04.2020
- Manage Active Directory and Okta SSO
- Designing and building large scale enterprise Windows and Linux Servers
- VMware vSphere and vSan Administration
- Create and maintain an on-site and off-site Disaster Recovery Plan using Veeam Backup Cloud Solutions
- Deployment and Administration of Sophos and Fortinet Firewalls
- Created a hybrid-cloud environment with on-prem servers and cloud Azure/AWS Servers and migrated large amounts of data across the platforms in an Enterprise Production Environment
- Managing system security and exchange email security by running phishing campaigns and implementing office 365
- Exchange dmarc dkim, and spam filter policies
- Managing inventory with a live database and asset tags
- Managing our Service Desk support ticketing system
- Managing a team of help desk support requests for end users with PCs/Macs/iPhones/Androids
Systems Engineer
Illinois Gastroenterology Group
Arlington Heights, IL
06.2015 - 08.2019
- Designed networks supporting medical staff with security products that include firewalls, two-factor authentication and antivirus software
- Maintained security, backup, and redundancy strategies
- Building and maintaining a network infrastructure comprising Windows, Mac, Linux and virtual products
- Designed complex interfaces to support third party systems
- Maximized productivity with delivery of onsite training for medical staff
- Prepared and presented technical proposals for management in simplified terms
- Oversaw the development, testing, and rollout of a complete suite of Electronic Health Records software solutions
- Managed the complete IT Infrastructure for multiple clinics and pathology labs.
Network Engineer
CTI Technology
Elgin, IL
02.2014 - 06.2015
- Traveled to client sites and answered questions via phone and email so that issues were remedied in a timely manner
- Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget
- Managed onsite testing for customers as required by the project's specifications
- Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs
- Provided senior technical support to both in-house staff and business clients for all network applications
- Installed and supported over 150 Microsoft Windows Servers in an Active Directory Cluster
- Troubleshooted and resolved server, network and software issues escalated from desktop support with a 100% success rate.
Network Administrator
IFANCA
Park Ridge, IL
01.2011 - 02.2014
- Fully supported, configured, maintained and upgraded company networks and in-house servers
- Reduced overall costs by deploying virtualization in the entire organization
- Worked closely with clients from conception to implementation of network-related projects
- Monitored network performance, availability, utilization, throughput, goodput, and latency
- Set up user accounts, permissions and passwords and defined network policies and procedures
- Developed a streamlined task system to provide more effective workflows for both peers and management staff
- Created, edited, and updated project manuals and technical documentation used by the entire QA team.
Education
High School Diploma -
Niles West High School
Skokie, IL05.2008
Skills
- Server Administration
- Network Administration
- Active Directory & Microsoft Entra ID
- Office 365 & GSuite for Business Administration
- Virtualization implementation & management (VMware ESXi, Nutanix AHV, Hyper-V and VDI)
- Could Administration (Azure, GCP, AWS EC2, VPC, IAM, S3/Glacier, and Route 53)
- Cyber Security Solutions Architect
- Firewall Implementation & Management (Palo Alto Next Gen, Cisco ASA, Cisco Meraki, Juniper, Fortinet, Sophos, SonicWall, etc)
- Managing Vendor Relationships
- Network Documentation Design Visio
- Windows, Mac, and Linux
- TCP/IP, DNS, and DHCP
- Okta/OneLogin SSO Integration and Management
- PBX, PRI, SIP, VOIP, Cisco, ShoreTel, 8x8 Telecom and VCC Management
- Disaster Recovery Planning
- Backup and Recovery (Veeam, CommVault, etc)
- Patch Management
- Project Implementation & Management
- Electronic Health Record Software Management (EPIC, NextGen, Cerner, GMed)
- SAP S/4 HANA Basis Administration
- Storage Attached Network Management (SAN - NetApp, Dell EMC, HPE etc)
- Scripting - PowerShell, Python, Bash
- Generative AI Implementation (ChatGPT, CoPilot, and Gemini)
Timeline
Systems Engineer II
Mitsubishi Electric Corporation
02.2021 - Current
Sr. Systems Administrator
GeoVera Holdings
04.2020 - 02.2021
IT Systems Operations Engineer
Aircraft Technical Publishers
04.2019 - 04.2020
Systems Engineer
Illinois Gastroenterology Group
06.2015 - 08.2019
Network Engineer
CTI Technology
02.2014 - 06.2015
Network Administrator
IFANCA
01.2011 - 02.2014
High School Diploma -
Niles West High School
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