Samael Levis
STILLWATER,Oklahoma
Summary
Motivated professional skilled in team collaboration and customer relationship management. Experienced in training staff and maintaining organized merchandise displays, ready to leverage expertise to drive sales and enhance store performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowe's
Stillwater, Oklahoma
01.2025 - 01.2026
- Assisted customers with product selection and provided expert advice on home improvement.
- Maintained product displays and organized merchandise to enhance store presentation.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Performed additional duties as assigned by management team.
- Educated customers about promotions, products, and services to enhance their shopping experience.
Sales Specialist
Lowe's
Stillwater, Oklahoma
01.2024 - 01.2025
- Facilitated customer product selections by providing expert recommendations.
- Demonstrated merchandise features to improve customer engagement and understanding.
- Processed sales transactions promptly using point-of-sale systems.
- Trained new staff on product knowledge and effective customer service protocols.
- Resolved customer complaints swiftly to maintain satisfaction levels.
- Generated weekly leads and pursued appointments to convert prospects into customers.
- Completed and filed documentation to finalize sales and job orders efficiently.
Merchandising Service Associate
Lowe's
Stillwater, Oklahoma
05.2021 - 01.2024
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Collaborated with team members to maintain a clean and organized sales floor.
- Supported store promotions by setting up displays and signage effectively.
- Completed assigned tasks within established time frames.
- Maintained store displays to ensure that merchandise was attractively presented.
Shift Leader
Five Guys Burger And Fries
Stillwater, Oklahoma
06.2019 - 05.2021
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on food preparation and customer service standards.
- Ensured compliance with health and safety regulations in food handling practices.
- Assisted in resolving customer complaints to maintain a positive dining experience.
- Prepared variety of foods according to exact instructions and recipe specifications.
Dishwasher
Joseph's Fine Foods
Drumright, Oklahoma
05.2017 - 08.2018
- Maintained cleanliness of dishes, utensils, and kitchen equipment.
- Followed sanitation guidelines to ensure food safety compliance.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Education
High School Diploma -
Drumright High School
Drumright, OK05-2018
Vocational Certificate - Pre-Engineering
Central Technology Center
Drumright, OK05-2018
Some College (No Degree) - Mechanical Engineering
Oklahoma State University
Stillwater, OKSkills
- Product knowledge
- Sales transaction processing
- Merchandising presentation
- Team collaboration
- Customer relationship management
- Shift management
- Attention to detail
- Effective communication
Certification
ServSafe Food Certification - National Restaurant Association, Issued 2019
References
References available upon request.
Timeline
Customer Service Associate
Lowe's
01.2025 - 01.2026
Sales Specialist
Lowe's
01.2024 - 01.2025
Merchandising Service Associate
Lowe's
05.2021 - 01.2024
Shift Leader
Five Guys Burger And Fries
06.2019 - 05.2021
Dishwasher
Joseph's Fine Foods
05.2017 - 08.2018
High School Diploma -
Drumright High School
Vocational Certificate - Pre-Engineering
Central Technology Center
Some College (No Degree) - Mechanical Engineering
Oklahoma State University