Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Samaiya Wallace

Atlanta,GA

Summary

Flight Attendant with dynamic customer service skills. servant leadership, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Flight Attendant

Envoy Airlines
08.2022 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Security Guard

Securitas Security Services USA
03.2022 - 07.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.

Warehouse Manager

Amazon
08.2021 - 03.2022
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Supervised warehouse operations by managing employees during shifts.

Fast Food Manager

Wendys Restaurant
04.2020 - 08.2021
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Led and directed team members on effective methods, operations, and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

High School Diploma -

Westlake High School
Atlanta, GA
05.2021

Skills

  • Aviation Regulations
  • Safety Regulation Compliance
  • Critical Thinking
  • Honesty & integrity
  • Servant leadership
  • Customer service
  • Flexible & adaptable
  • First-Aid intervention

Certification

  • FAA Flight Attendant Certification - (08/2023)

Timeline

Flight Attendant

Envoy Airlines
08.2022 - Current

Security Guard

Securitas Security Services USA
03.2022 - 07.2022

Warehouse Manager

Amazon
08.2021 - 03.2022

Fast Food Manager

Wendys Restaurant
04.2020 - 08.2021

High School Diploma -

Westlake High School

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Samaiya Wallace