Dedicated flight attendant skilled in enhancing passenger experiences through exceptional service, effective communication, and a strong commitment to safety standards.
Overview
16
16
years of professional experience
Work History
Flight Attendant
PSA Airlines
2709 Water Ridge Parkway, Charlotte, NC 28217
03.2025 - Current
Delivered exceptional customer service during flights, ensuring passenger comfort and satisfaction.
Assisted in pre-flight safety briefings, educating passengers on emergency procedures and equipment.
Responded promptly to passenger inquiries, demonstrating adaptability and effective communication skills.
Coordinated with cabin crew to maintain cabin cleanliness and organization throughout flights.
Managed in-flight beverage and meal service, enhancing overall flight experience for passengers.
Conducted routine safety checks on emergency equipment before takeoff, ensuring compliance with regulations.
Supported onboarding of new team members by sharing knowledge of protocols and best practices.
Fiscal Assistant
Baltimore County Public School System
Baltimore, MD
08.2015 - 11.2025
Processed financial transactions, ensuring accuracy and compliance with district policies.
Assisted in budget preparation, providing necessary documentation and analysis for departmental needs.
Coordinated payroll activities, verifying employee hours and resolving discrepancies promptly.
Maintained financial records using district accounting software to enhance data accuracy and accessibility.
Reviewed purchase orders, confirming adherence to fiscal guidelines and proper authorizations.
Developed standardized reporting methods to streamline monthly reconciliation processes across departments.
Unit Secretary
Greater Baltimore Medical Center, GBMC
Towson, MD
10.2009 - 08.2013
Coordinated patient admissions and discharges to ensure smooth operational flow.
Managed scheduling for medical staff, optimizing resource allocation and time efficiency.
Maintained accurate patient records using Electronic Health Record (EHR) systems, ensuring data integrity.
Communicated effectively with healthcare professionals, enhancing collaboration and service delivery.
Oversaw inventory management of office supplies, reducing costs through efficient procurement practices.
Trained new staff on departmental procedures, fostering a culture of continuous learning and improvement.
Implemented process improvements that streamlined administrative workflows, increasing overall department efficiency.
Education
Bachelor of Science - Teaching English As A Second Language
Liberty University
Lynchburg, VA
08-2025
Skills
Customer service
Strong work ethic
Attention to detail
First aid
Team collaboration
Reliability and punctuality
Food and beverage service
Time management
Verbal and written communication
Safety procedures
Public speaking
Emergency procedures
Cultural awareness
Interpersonal communications
Emergency situations management
Problem-solving
FAA regulations
Passenger safety management
Company policy adherence
Conflict resolution
Calm under pressure
Schedule management
Aviation regulations
Multitasking and organization
Stress management
Company culture and values
Adult AED and CPR
Timeline
Flight Attendant
PSA Airlines
03.2025 - Current
Fiscal Assistant
Baltimore County Public School System
08.2015 - 11.2025
Unit Secretary
Greater Baltimore Medical Center, GBMC
10.2009 - 08.2013
Bachelor of Science - Teaching English As A Second Language