Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samandeep Singh

Kenosha,WI

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

6
6
years of professional experience

Work History

Relationship Banker 1

Tri City National Bank
Racine, WI
09.2024 - Current

• Built and maintained strong client relationships by providing personalized banking solutions and
financial guidance.
• Opened and serviced consumer and business accounts including checking, savings, CD and
credit products.
• Processed account transactions including deposits, withdrawals, transfers, and payments with
ensuring accuracy and compliance.
• Maintained compliance with banking regulations, security policies and internal procedures.
• Conducted outbound calls and follow-ups to deepen client relationships and generate new
business.
• Supported branch operations including cash handling, balancing, and operational audits when
required.
• Oversaw branch pending file management, reviewing account opening packets to ensure accuracy, and timely completion.

Supervisor

Moe moes supermarket
Kenosha, Wisconsin
07.2023 - Current
  • Create expense reports, track invoices and processed payments.
  • Greet visitors and answer incoming calls, providing information to callers regarding deals on liquor.
  • Setting up new deals, pricing and discounts on products.
  • Promoting and advertising new products.

Financial Advisor

Aviva Life Insurance
New Delhi, Delhi
10.2020 - 10.2022

• Provide ethical, objective and holistic financial planning advice to clients.

• Participate in firm-sponsored events.

• Respond to clients within one business day and assist in making online appointments.

• Working with the various departments including retirement and financial planning.

• Remaining current on events that impact financial planning .

Education

Master of Arts - English

Panjab University
Chandigarh
05-2022

Bachelor of Science - Non Medical

Panjab University
Chandigarh
09-2020

Skills

  • Product Knowledge
  • Complaint resolution
  • Call Management
  • High-energy attitude
  • Business development understanding
  • Computer Proficiency
  • Documentation management
  • Report Preparation
  • Customer Service
  • Complaint Handling
  • Employee motivation
  • Security
  • Product Promotion
  • Flexibility and Adaptability
  • Organization and time management
  • Attention to detail
  • Negotiations and Problem Solving

Languages

Hindi
English
Punjabi

Timeline

Relationship Banker 1

Tri City National Bank
09.2024 - Current

Supervisor

Moe moes supermarket
07.2023 - Current

Financial Advisor

Aviva Life Insurance
10.2020 - 10.2022

Bachelor of Science - Non Medical

Panjab University

Master of Arts - English

Panjab University