Samanta Lopez Tapia
Silver Spring,MD
Summary
Seeking a customer service position where I can contribute to a team environment, while growing and building upon my previous experience as a bilingual receptionist.
Overview
1
1
year of professional experience
Work History
Receptionist
Americas Best Contacts And Eyeclasses
09.2024 - Current
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Confirm appointments, communicate with clients, and update client records.
- Answered phone promptly and directed.
- Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or double booking.
- Handle sensitive customer information with confidentiality, adhering to company privacy guidelines.
Receptionist
Bubbles Hair Salon
04.2024 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly customer service.
- Answered phone calls and booked appointments for hair stylists.
- Cleaned the salon and assisted stylists with maintaining supplies and stocking salon.
- Assisted clients with financial transaction and utilized cash register, confirmed nightly cash balance.
Receptionist
BlackRock Center for the Arts
10.2023 - 02.2024
- Provided customer service support at information desk and answered phone call inquiries.
- Assisted with event setup and general office support.
- Supported customers in registering for events and classes.
Education
High School Diploma -
Damascus High School
Damascus, MD06-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- File management
- Typing speed
- Service-oriented mindset
- Information protection
- Customer service
- Problem-solving
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Americas Best Contacts And Eyeclasses
09.2024 - Current
Receptionist
Bubbles Hair Salon
04.2024 - 05.2024
Receptionist
BlackRock Center for the Arts
10.2023 - 02.2024
High School Diploma -
Damascus High School
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