Samantha Acuna
Casa Grande,AZ
Summary
Recent high-school graduate who's looking to further her professional experience; is hardworking, reliable and self-sufficient with strong communication and interpersonal skills. Thrives on working safely, efficiently, and quickly in a busy environment.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Harkins Theaters
10.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, back bar and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Selling and/or preparing concession items.
- Taking tickets and providing direction for guest to their auditoriums.
Cashier
Safeway
07.2021 - 10.2022
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Processed customer refunds and exchanges according to established guidelines.
- Worked closely with shift manger to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ05.2023
Skills
- Customer assistance
- Basic math skills
- Refunds and exchanges
- Cash register operation
- Food preparation and safety
- Cleaning and sanitizing
- Suggestive Selling
- Rewards Programs
- Special Orders and Dietary Restrictions
- Menu Memorization
- Food Preparation and Safety
Timeline
Crew Team Member
Harkins Theaters
10.2022 - Current
Cashier
Safeway
07.2021 - 10.2022
High School Diploma -
Casa Grande Union High School
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