SAMANTHA ALFONSO
Glendora
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication with strong experience in B2B outreach, lead generation, and relationship building. Proven ability to prospect, cold call, qualify leads, and support revenue growth. Known for a hunter mentality, goal-driven performance, and delivering polished customer interactions.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
PumpMan Holdings
01.2024 - Current
- Coordinated sales-related meetings and presentations; supported B2B communication and outreach; researched business intelligence; managed workflows and documentation; strengthened internal/external relationships through timely follow-up.
Account Executive
MK Lighter Co.
01.2021 - 01.2022
- Prospected and qualified leads through cold calling and outreach. Built relationships with decision-makers, delivered product presentations, negotiated deals, and supported strategic sales planning.
Retail Store Manager
MAC Cosmetics
01.2010 - 01.2021
- Led high-performing sales teams and consistently exceeded revenue goals. Delivered customer-focused sales interactions, coached sales staff, resolved escalations, and improved store performance.
Education
High School Diploma -
Los Angeles, CASkills
- B2B Sales
- Cold Calling
- Lead Qualification
- Territory Prospecting
- Client Relationship Management
- Sales Presentations
- CRM Tracking
- Business Intelligence
- Microsoft Office Suite
ADDITIONAL INFORMATION
- Valid Driver’s License
- CRM & Office Suite Expertise
- Strong hunter mentality
- Excellent communication & presentation skills
Timeline
Administrative Assistant
PumpMan Holdings
01.2024 - Current
Account Executive
MK Lighter Co.
01.2021 - 01.2022
Retail Store Manager
MAC Cosmetics
01.2010 - 01.2021