Samantha Allen
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Physical Therapist Technician
ApexNetwork Physical Therapy
Surprise, AZ
02.2024 - Current
- Improved patient outcomes by consistently implementing prescribed physical therapy treatments and exercises.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Server/Bartender
P.F. Chang's Bistro
01.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Shift Lead
Jamba Juice
05.2018 - 08.2020
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Courtesy Clerk
Fry's Food
01.2018 - 05.2018
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Education
Bachelor of Science - Fitness And Wellness
Northern Arizona University
Glendale, AZ05.2025
Associate of Arts - Exercise Science
Maricopa Community Colleges - Glendale Community College
Glendale, AZ08.2023
Associate of Arts - General Studies
Maricopa Community Colleges - Glendale Community College
Glendale, AZ08.2021
High School Diploma -
Sunrise Mountain High School
Peoria, AZ05.2018
Skills
- Guest Engagement
- Cash Handling
- Point of Sale Operation
- Effective Communication
- Team Collaboration
- Conflict Resolution
- Multitasking Abilities
- Problem Solving
- Positive Attitude
- Time Management
- Stress Management
Timeline
Physical Therapist Technician
ApexNetwork Physical Therapy
02.2024 - Current
Server/Bartender
P.F. Chang's Bistro
01.2020 - Current
Shift Lead
Jamba Juice
05.2018 - 08.2020
Courtesy Clerk
Fry's Food
01.2018 - 05.2018
Bachelor of Science - Fitness And Wellness
Northern Arizona University
Associate of Arts - Exercise Science
Maricopa Community Colleges - Glendale Community College
Associate of Arts - General Studies
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Sunrise Mountain High School
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