Samantha Allen
Baton Rouge,LA
Summary
Compassionate Funeral assistant dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include bereavement counseling and arranging funeral details. Focused Funeral Assistant eager to contribute 2 years of industry experience to a funeral service role. Aiming to offer strong experience in funeral home administrative support, service coordination and memorial material development.
Overview
7
7
years of professional experience
Work History
Funeral Director's Assistant
Resthaven Funeral Home
Baton Rouge
01.2022 - Current
- Provided support to families during visitation hours and funeral services.
- Greeted visitors, answered questions, and provided directions as needed.
- Coordinated with vendors for supplies such as caskets, flowers, and memorial folders.
- Collaborated with cemetery personnel to ensure that gravesites were properly prepared for burials.
- Created memorial videos using photos and music provided by family members.
- Arranged for clergy or officiant when requested by families.
- Answered phone calls promptly and professionally handled inquiries from callers.
- Assisted in maintaining cleanliness of the facility; swept floors, wiped surfaces.
- Transported caskets to churches or other locations for services when necessary.
- Maintained confidentiality at all times respecting privacy rights of bereaved families.
Supervisor
SeaWorld Parks & Resorts
San Antonio, TX
03.2020 - 01.2022
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Waitress/Bartender
Texas Roadhouse Restaurant
Fayetteville, NC
07.2017 - 11.2019
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Enforced safety guidelines for employees and patrons of the restaurant.
Education
Associate of Science - Mortuary Science And Embalming
Gupton Jones College of Funeral Service
Decatur, GA01-2025
Skills
- Memorial service setup
- Casket preparation
- Mortuary operations
- Interpersonal Communication
- Time management abilities
- Problem-solving aptitude
- Cremation experience
Timeline
Funeral Director's Assistant
Resthaven Funeral Home
01.2022 - Current
Supervisor
SeaWorld Parks & Resorts
03.2020 - 01.2022
Waitress/Bartender
Texas Roadhouse Restaurant
07.2017 - 11.2019
Associate of Science - Mortuary Science And Embalming
Gupton Jones College of Funeral Service
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