Samantha Altman
Tampa,FL
Summary
Results-driven Enterprise Account Executive with a strong history of developing and expanding strategic partnerships with Fortune 500 companies and global enterprises. Expertise in executive relationship management, complex deal negotiations, and strategic account growth. Proficient in SaaS, IaaS, and cloud solutions, with a focus on cloud security. Proven ability to build lasting executive relationships and drive revenue growth to exceed quotas. Team leader with a huge passion for growth and team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Enterprise / Majors Account Executive
Accenture / Palo Alto Networks
Tampa, Florida
09.2023 - Current
- Cultivated relationships with key decision-makers in enterprise accounts to identify new opportunities.
- Assessed cybersecurity risks and vulnerabilities in client systems.
- Performed risk assessments with our techincal team of existing IT infrastructure to identify areas of vulnerability and develop mitigation plans.
- Advised clients on regulatory requirements affecting their cybersecurity posture through demo's
- Collaborated with teams to enhance incident response strategies.
- Expanded business presence within existing accounts through strategic engagement and support.
- Analyzed client needs, challenges, and business goals to deliver targeted solutions.
- Provided customized solutions for existing partners and new clients based on specific requirements.
- Build and manage a pipeline of Fortune 500 companies
- Manage high value pipeline exceeding quota each quarter
- Provide regular daily follow up's and consistent communication with new and existing clients
- Using salesforce, zoom info, outreach, Linkedin Sales Navigator, to source new opportunities and build new pipeline to exceed quota
- Work closely with marketing, customer success teams, product management, finance teams, and engineering teams to ensure clients have a smooth onboarding, demo process, and implementations
- Work closely with engineering teams to present demos of product offerings to new and existing clients.
- Delivered sales presentations daily to team to discuss current opportunities I am working on
- Travel to meet with clients and do conferences to build pipeline and meet new and existing partners
- Manage a list of existing Fortune 500 accounts and grow those accounts and helping their business grow
- Always deliver on a strict timeline to ensure client is taken care of and business needs are met
- Maintain CRM and Salesforce to ensure that all opportunities are up to date as well as meetings, proposals, and contracts
- Work closely with marketing to build pipeline and generate new leads
- Daily outreach to over 100 new potential prospects daily
- Presented innovative proposals and service offerings to potential clients.
- Maintained detailed documentation of account activities and client interactions.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Developed comprehensive account strategies to enhance customer satisfaction.
Strategic Partner Development Manager
Velosio / Stratos Cloud Alliance
Tampa, Florida
08.2021 - 09.2023
- Developed strategic partnerships to enhance service offerings and client engagement.
- Collaborated with cross-functional teams to align business objectives and strategies.
- Managed partner relationships to drive mutual growth and collaborative initiatives.
- Created presentations for potential partners showcasing value propositions and benefits.
- Organized training sessions for partners to promote product knowledge and service excellence.
- Coordinated events and workshops to strengthen partner networks and engagement efforts.
- Provided guidance and support for partner onboarding process.
- Maintained accurate records of all partner agreements and related documents.
- Developed and implemented strategic plans to maximize partner relationships.
- Negotiated contracts, terms, and conditions with strategic partners.
- Organized meetings with external partners to discuss collaboration initiatives.
- Established strong relationships with external partners through regular communication and follow-up activities.
- Evaluated the impact of existing partnerships on overall business objectives.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Managed book of over 400 partners
- Completed all partner onboarding and helped new partners with the walk through of becoming a Stratos Cloud Alliance partner as well as a Microsoft partner
- Driving revenue growth by selling all Microsoft cloud based solutions as well as the entire Microsoft D365 product line
- Worked with C-suite executives, IT leaders, and CEO's
- Worked very closely with Solution Architect teams to present product demos, complete cloud migrations, implamentations, and answer any technical questions partners would have
- Sold all Power BI, CRM, ERP, Microsoft office 365, Finance and Operations, and Microsoft Azure to new and existing partners
- Managed CRM software to enhance customer relationship management processes.
- Generated SOW's and made sure projects were completed from start to finish
- Sold all D365 licenses and set up new partners with Microsoft trainings to ensure they understood the licenses and then I would provide them guidance on what is needed for them from a business standpont
- Managed entire east coast and midwest territory
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic partnerships with key channel partners to enhance market reach.
- Managed channel marketing initiatives to drive brand awareness and lead generation.
- Trained and supported channel partners on product offerings and sales techniques.
- Collaborated with internal teams such as marketing, finance, and operations to ensure successful execution of partnerships.
- Launched marketing campaigns to promote products through partner channels.
Cloud Sales Account Manager
TD Synnex
Clearwater, Florida
07.2020 - 08.2021
- Managed the entire east coast region of Microsoft Azure partners
- Managed client accounts to ensure high levels of satisfaction and retention.
- Managed 300 partner accounts on a daily basis
- Developed strategic plans to align services with client needs and business goals.
- Negotiated contract terms and pricing to maintain competitive service offerings.
- Managed client accounts, including providing guidance on product selection.
- Meet with multiple existing and new partners daily to discuss business needs and provide the right solution for them
- Worked with the Engineering team to ensure cloud migrations were completed
- Worked with the product management team to generate SOW's for all work for partners and their end users
- Provide demo's with the appropriate techincal teams
- Worked with the finance teams to place orders and work with credit lines and funding for new and existing partners
- Work with new partners from the beginning of their journey with us and maintain long lasting relationships
- Prioritized and planned all sales activity within business cycles
- Educating all partners on the cloud ecosystem as a whole
- Managed entire portfolio of existing Microsoft Azure Cloud partners
- Maintained a dynamic territory plan to exceed quota each quarter.
- Created and presented proposals to potential clients, showcasing service offerings.
- Managed client accounts, ensuring satisfaction and addressing inquiries promptly.
- Worked with Salesforce and CRM to track all opportunities, meetings, and deals daily
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed partner relationships to drive sales and engagement initiatives.
- Facilitated regular communication with partners to ensure alignment on objectives.
- Identified opportunities for new business development within existing customer base.
- Collaborated with sales teams to align strategies and optimize partner support.
Inside Sales Representative
Spectrum
Tampa, Florida
04.2019 - 08.2021
- Developed strong relationships with clients to understand their needs.
- Managed customer inquiries through phone and email communication.
- Assisted in training new team members on sales processes and tools.
- Provided customers with product information, pricing and availability.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Monitored competitor activities and recommended changes accordingly.
- Did outreach to over 100 new prospects daily
- Worked with marketing to take existing prospects and leads to close deals with
- Presented product features and benefits to prospective businesses during sales meetings
- Assisted in creating marketing materials to support B2B sales efforts and campaigns.
- Utilized CRM systems to track leads and manage customer interactions efficiently.
- Participated in training sessions to learn about products, services, and industry trends.
- Supported customer inquiries by providing information about products and services available.
- Developed and maintained relationships with clients through regular communications, meetings and follow-up phone calls.
- Provided technical advice on products or services to customers.
- Identified potential customers and developed strategies to target them effectively.
- Maintained accurate records of all sales leads, opportunities and client interactions in CRM system.
- Prepared sales presentations, proposals, contracts and other documents for customers.
- Assisted in developing annual sales plans that included goals, objectives and strategies for achieving success.
- Participated in weekly team meetings with managers to review progress on goals and discuss challenges faced during the week.
- Scheduled sales appointments and met with potential customers to explain benefits of products and services.
- Created strategies to increase sales revenue by targeting key markets or expanding into new areas of business.
- Prospected new opportunities by identifying promising SMB customers and qualifying leads.
- Provided ongoing training and support for team members on topics related to B2B sales processes.
SMB Sales Consultant
Sprint
Tampa , Florida
03.2018 - 04.2019
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Oversaw a diverse account portfolio, including daily outbound calls to small medium sized businesses to identify services that address primary needs.
- Trained and mentored new sales representatives.
- Utilized various sales techniques to develop relationships with customers and drive sales. Researched potential clients and markets to prepare for appointments.
- Networked at events and by phone to expand business profits and revenues.
- Upsold and closed customer sales by driving product benefits around client needs and increased revenue
- Demonstrated products and specific features at customer locations and special events. Performed cold-calling and follow-ups with leads to secure new revenue.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Developed strong rapport with customers and created positive impression of business.
- Helped resolve client problems quickly with superior customer service.
- Initiated sales strategies by recruiting new clients through approved methods.
- Recommended accurate and effective solutions to customers after identifying problems. Identified client needs, built relationships and overcame objections to drive sales.
- Delivered key metrics including sales, credit and warranties to drive success of business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Educated customers on promotions to enhance sales.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Regularly exceeded daily sales and product add-on quotas.
- Developed relationships with small and medium-sized business clients.
- Managed customer inquiries and resolved issues efficiently.
- Identified opportunities for new product launches based on customer feedback or industry trends.
- Resolved client issues promptly and efficiently.
- Educated customers about the features and benefits of products or services offered by the company.
- Performed cold calling to identify new prospects and generate leads.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
Associates In Liberal Arts - Liberal Arts And Sciences
Hillsborough Community College
Tampa Florida Skills
- Executive relationship building
- Customer success orientation
- Solution selling
- Networking skills
- Business development
- Leadership skills
- Team collaboration
- Effective communication
- Account management
- Strong presentation skills
- Revenue generation
- Relationship building and management
- Territory management
- Business growth opportunities
- Strategy implementation
- Lead generation
- Sales expertise
- Strategic selling
- Pipeline management
- Sales proficiency
Certification
- Microsoft Fundamentals
- Microsoft NCE Fundamentals
- Microsoft AZ 900
- Palo Alto Networks Prisma Cloud Demo Cert
Timeline
Senior Enterprise / Majors Account Executive
Accenture / Palo Alto Networks
09.2023 - Current
Strategic Partner Development Manager
Velosio / Stratos Cloud Alliance
08.2021 - 09.2023
Cloud Sales Account Manager
TD Synnex
07.2020 - 08.2021
Inside Sales Representative
Spectrum
04.2019 - 08.2021
SMB Sales Consultant
Sprint
03.2018 - 04.2019
Associates In Liberal Arts - Liberal Arts And Sciences
Hillsborough Community College