Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Andrew

Summary

Hardworking and dependable individual with a strong commitment to delivering quality service. Experienced in retail and customer service, with proven ability to support daily operations, assist customers effectively, and maintain a positive, team-oriented work ethic. Quick to learn, reliable under pressure, and focused on achieving results.

Overview

4
4
years of professional experience

Work History

Office Assistant

Badcock Home Furniture
05.2023 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by organizing files, inspecting outgoing sales to ensure accurate information was given and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Sales Associate

Polo Ralph Lauren
05.2022 - 03.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

Sales Associate

Primark
05.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Plantation High School
Plantation, FL
06-2022

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Attention to detail

Timeline

Office Assistant

Badcock Home Furniture
05.2023 - Current

Sales Associate

Polo Ralph Lauren
05.2022 - 03.2023

Sales Associate

Primark
05.2021 - 05.2022

High School Diploma -

Plantation High School

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Samantha Andrew