SAMANTHA ANGEL MARQUEZ
Toms River
Summary
Dynamic Mortgage Loan Closer with proven expertise at Marlin Mortgage, excelling in critical thinking and compliance. Adept at resolving complex issues and enhancing workflows, I ensure accuracy in documentation while fostering team collaboration. Recognized for attention to detail and effective communication, I consistently deliver exceptional results in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Mortgage Loan Closer
Marlin Mortgage
Saint Petersburg
12.2024 - Current
- Reviewed title work, insurance, tax history, and borrower documentation for all loan files.
- Managed closings for FHA, Conventional, VA cash-outs, VA refinances, streamlines, conventional refinances, and HELOCs.
- Collaborated with inter-company staff to expedite loan workflow.
- Resolved application issues by coordinating with underwriters on problem-solving efforts.
- Monitored pipelines to track loan statuses and ensure accurate logging.
- Prepared loan package paperwork, ensuring accuracy of mortgage documents prior to funding.
- Scheduled closing meetings after gathering and preparing necessary documentation.
- Reviewed closing documents for compliance with regulations.
Mortgage Loan Closer
LoanFront LLC
Hazlet
03.2023 - 12.2024
- Reviewed title work, insurance policies, tax histories, and borrower documentation for loan files.
- Reviewed closing documents for accuracy and compliance with regulations.
- Managed transfers of loan MER's and quality control reports across all loan types.
- Collaborated with inter-company staff to facilitate efficient loan processing workflows.
- Coordinated with underwriters to resolve application issues and streamline problem-solving.
- Processed closings for various loans including FHA, Conventional, VA Cash-out, VA Refinance, Streamlines, Conventional refinance, and HELOCs.
- Supported loan officers with outbound leads and text chat inquiries.
- Monitored pipelines to track loan status and ensure timely updates.
- Prepared documentation for loan packages and conducted thorough reviews before funding.
Mortgage Loan Closer
Oceanside Mortgage Company, LLC
Toms River
01.2016 - 05.2023
- Provided primary support to internal and external customers as Customer Service Specialist.
- Reviewed closing documents for accuracy and compliance with regulations.
- Resolved discrepancies in documentation to ensure smooth closings.
- Developed quality control standards to enhance customer interactions.
- Actively listened to customer concerns, escalating major issues to supervisor.
- Handled borrower documentation efficiently and accurately.
- Promoted to full-time Mortgage Loan Closer after one year with Oceanside Mortgage Company.
- Prepared and reviewed loan package paperwork prior to funding, ensuring accuracy.
- Maintained strong relationships with investors, custodians, and title companies.
- Assisted in training new employees within closing department and customer service.
Floor worker
Amazing Savings
Lakewood
01.2014 - 01.2016
- Displayed merchandise in visually appealing formats to boost sales.
Responded to customer questions about policies and handled complaints.
Conducted pricing checks and scanned items accurately.
Processed transactions by applying discounts and issuing receipts. - Maintained cleanliness and organization of the sales floor and stock areas.
Education
Some collage Degree -
Cambridge Regional Collage
Cambridge, England06.2006
Skills
- Critical thinking and problem solving
- Team collaboration
- Microsoft Office proficiency
- Decision making
- Ability to work under pressure
- Multitasking skills
- Effective communication
- Leadership qualities
- Quick learner
- Time management expertise
- Computer literacy
- Attention to detail
Timeline
Mortgage Loan Closer
Marlin Mortgage
12.2024 - Current
Mortgage Loan Closer
LoanFront LLC
03.2023 - 12.2024
Mortgage Loan Closer
Oceanside Mortgage Company, LLC
01.2016 - 05.2023
Floor worker
Amazing Savings
01.2014 - 01.2016
Some collage Degree -
Cambridge Regional Collage
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