SAMANTHA ARELLANO
Kennesaw,GA
Summary
Friendly and enthusiastic bilingual highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills at building relationships with customers to increase loyalty and repeat business. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Shift Leader
Panera Bread
Kennesaw, GA
03.2023 - Current
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
Office Clerk
Cobb County Toyota
Kennesaw, GA
08.2022 - 03.2023
- Summarized receivables by maintaining invoice accounts and coordinated monthly transfers to accounts receivable accounts.
- Oversaw day to day operations such as vehicle maintenance, client relations and IT procedures.
Administrive Assistant
Straight Line Collision
Cartersville, GA
12.2020 - 08.2022
- Handled data entry tasks with high levels of speed and accuracy.
- Monitored sales performance data, updating spreadsheets with information to assist review and analysis.
Customer Service Representative
Owen Mumford, Inc
Marietta, GA
08.2018 - 12.2020
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
Shift Supervisor
Cvs Pharmacy Inc.
Acworth, Georgia
01.2016 - 08.2018
- Maintained accurate records of daily transactions and deposits.
- Responded promptly to customer inquiries or complaints in a professional manner.
Education
High School Diploma -
North Cobb High School
3400 OLD 41 HWY NW, KENNESAW GA 3014405-2013
Skills
- Data Entry and Database Software
- Advanced MS Office Suite knowledge
- Positive Attitude and Energetic
- Record Sorting and Filing
- Document Verification
- Interpretation and Translation Services
- Records Management Software
- Schedule/Monitor Appointments
- Invoice Processing
- Inventory and supply management
Affiliations
- A-B Honor Roll—term GPA 3.0
- Spanish Honor Society 2010-2013
- Journalism 2011-2013
Additional Information
As volunteer board member for Cherokee Humane Society , led a team of 12 to a transition to a no-kill operation.
Collaborated in a team of 15 fellow volunteers to renovate 4 houses of at risk families in Atlanta, GA, for the local Habitat for Humanity chapter.
Timeline
Shift Leader
Panera Bread
03.2023 - Current
Office Clerk
Cobb County Toyota
08.2022 - 03.2023
Administrive Assistant
Straight Line Collision
12.2020 - 08.2022
Customer Service Representative
Owen Mumford, Inc
08.2018 - 12.2020
Shift Supervisor
Cvs Pharmacy Inc.
01.2016 - 08.2018
High School Diploma -
North Cobb High School
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