Skilled shift leader with a proven track record in customer service and problem resolution. Committed to delivering high-quality service and fostering a safe environment.
Overview
5
5
years of professional experience
Work History
Shift Leader
Coldstone
Sewell
06.2021 - Current
Supervised daily operations, enhancing customer service quality.
Trained new team members on operational procedures and product knowledge, improving team readiness.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.