Samantha Back
Summary
Diligent RBT with solid background in behavior analysis and therapy. Proven track record of implementing effective behavior intervention plans and facilitating significant behavioral improvements. Demonstrated ability in data collection and analysis, effectively using these skills to enhance client outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Registered Behavior Technician
Opal Autism Services
01.2024 - Current
- Incorporated play-based techniques into therapy sessions, making learning enjoyable while still meeting targeted objectives.
- Utilized evidence-based methodologies within therapy sessions to promote optimal behavioral outcomes for clients.
- Participated in continuing education opportunities, staying current on industry best practices and emerging research findings.
Registered Behavior Technician
Carolina Center for ABA
03.2022 - 01.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Account Manager/Customer Service Specialist
Jared Spencer State Farm
10.2021 - 03.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Producer
Hagood State Farm
07.2021 - 10.2021
- (Licensed in Property, Casualty, Health and Life)
- Outbound sales calls, risk advisor to current and potential policyholders, and networking in the Raleigh-Durham area
Store Manager
Maurices
08.2017 - 07.2021
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
First Assistant Manager
Catos Fashions
10.2016 - 08.2017
- Opening and closing store operations, communication with district manager, specialized in loss prevention, created visual displays of merchandise, received weekly truck and processed merchandise, efficient in store markdowns, driving sales and sales behaviors
Associate Sales Manager
BuildABear Workshop
12.2014 - 10.2016
- Learning managerial role in store operations, excelling in daily communications with district manager, developing talent among associates, conversion training, and guest engagement
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed and implemented new sales strategies to update product lines.
Assistant Manager
Kangaroo Express
03.2014 - 01.2015
- Record inventory and order weekly merchandise for store.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Education
Bachelor of Arts - Psychology
Fayetteville State University
Fayetteville, NC06-2026
Associate - Psychology
Wake Tech Community College
07.2019
Skills
- Attention to Detail
- Crisis Management
- Reinforcement systems
- Verbal and Written Communication
- Leadership and supervision
- Staff training and development
- Social skills development
- Behavior Observation
- Positive and Negative Reinforcements
- ABA Techniques
- Clinical Documentation
References
REFERENCES
Staci Owens (SM at Maurices) 919-770-9679
Brittany Elliot (Lisa Davis State Farm) (919) 410-5879
Christie Peterson (Jared Spencer State Farm) (910) 651-2406
Certification
- Registered Behavior Technician (RBT)
- American RedCross Basic Life Skills Training - 2024
- Safety Training July 2024
Timeline
Lead Registered Behavior Technician
Opal Autism Services
01.2024 - Current
Registered Behavior Technician
Carolina Center for ABA
03.2022 - 01.2024
Account Manager/Customer Service Specialist
Jared Spencer State Farm
10.2021 - 03.2022
Producer
Hagood State Farm
07.2021 - 10.2021
Store Manager
Maurices
08.2017 - 07.2021
First Assistant Manager
Catos Fashions
10.2016 - 08.2017
Associate Sales Manager
BuildABear Workshop
12.2014 - 10.2016
Assistant Manager
Kangaroo Express
03.2014 - 01.2015
Bachelor of Arts - Psychology
Fayetteville State University
Associate - Psychology
Wake Tech Community College
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