Summary
Overview
Work History
Education
Skills
Coursework
Timeline
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Samantha Bickett

San Diego,CA

Summary

Dynamic hospitality professional with extensive experience in the restaurant industry, excelling in customer service, and team collaboration. Proven ability to multitask in a fast-paced environment, exceeding expectations for efficiency and accuracy. Strong communication and problem-solving skills, consistently achieving high customer satisfaction ratings. Seeking to leverage these skills in a position where I can contribute to a positive and productive work environment.

Overview

5
5
years of professional experience

Work History

Bartender/Server

Lazy Dog Restaurant & Bar
San Diego, CA
08.2021 - Current
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selections
  • Assisted in training new employees
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Expo/Food Runner/Host

Lazy Dog Restaurant & Bar
Corona, CA
12.2019 - 07.2021
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Delivered food to guests in a timely manner while following safety protocols.

Education

Bachelor’s of Arts - Journalism and Media Studies, Psychology

San Diego State University
San Diego, Ca
05.2023

High School -

Martin Luther King High School
Riverside, Ca
05.2019

Skills

  • Microsoft Word
  • Excel
  • SPSS
  • Internet research
  • Interpersonal communication
  • Time management
  • Organizational Skills
  • Detail-orientated
  • Problem Solving

Coursework

  • Digital Media Principal Design
  • Digital and Social Media Analytics
  • Interpersonal Communication
  • Advertising Strategy and Social Media
  • Media and Sports
  • Creative uses of emerging media
  • Writing for Mass Media

Timeline

Bartender/Server

Lazy Dog Restaurant & Bar
08.2021 - Current

Expo/Food Runner/Host

Lazy Dog Restaurant & Bar
12.2019 - 07.2021

Bachelor’s of Arts - Journalism and Media Studies, Psychology

San Diego State University

High School -

Martin Luther King High School

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