Samantha Bingman
Newport News,VA
Summary
Organized administrative professional with expertise in office coordination and schedule management. Skilled in maintaining records and facilitating effective communication to enhance team productivity. Experienced in coordinating supplies and utilizing various software to create professional documents and reports.
Overview
17
17
years of professional experience
Work History
Office Assistant
Hampton City Schools
09.2023 - 01.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Organized files and maintained clean workspace to enhance office efficiency.
- Handled incoming mail, phone calls, and visitor inquiries to facilitate smooth operations.
- Expedited document processing with accurate data entry and timely filing.
- Ensured timely dissemination of important information to all staff members, streamlining office communication.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Co-Lead Preschool Teacher
The Kensington School
08.2015 - 12.2019
- Fostered creativity and supported early literacy skills by integrating art-based projects into daily routines, enhancing student engagement.
- Supported diverse learners through differentiated instruction, meeting individual needs and promoting academic growth.
- Collaborated with co-teacher to develop engaging curriculum tailored to students'' interests and abilities.
- Monitored student progress through ongoing assessments, adjusting teaching strategies accordingly for optimal results.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Utilized play-based methods to engage students and support varied learning styles.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Established clear expectations and procedures, ensuring a safe and productive learning environment.
- Cultivated meaningful connections with families through regular communication about child progress, fostering trust and collaboration.
- Enhanced parent-teacher communication by maintaining open dialogue and providing consistent updates on student progress, strengthening partnerships.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Senior Lead Kids Club
Williamsburg Indoor Sports Complex
09.2006 - 08.2015
- Enhanced children's learning experiences by integrating age-appropriate activities and creative play into daily routines, fostering engagement and development.
- Designed fun learning experiences to foster excitement among children.
- Promoted positive behavior among club members using reinforcement strategies and proactive conflict resolution techniques, contributing to a harmonious environment.
- Provided emotional support and guidance to children during challenging moments, helping them navigate difficulties and build resilience.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
- Monitored all activities to maintain maximum level of safety.
- Secured building access points to protect children.
- Provided support to parents, addressing concerns and offering guidance on child development milestones.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
- Organized and stored toys and art materials to restore order in activity areas.
Customer Service Cashier
Skechers Outlet
10.2009 - 06.2010
- Provided exceptional customer service through timely communication and problem resolution.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Assisted customers by processing transactions and resolving inquiries to ensure satisfaction.
- Maintained in-store presence to provide excellent customer service.
- Resolved resident concerns with professionalism and efficiency.
- Implemented quality assurance and customer service standards to enhance service delivery.
- Managed daily operations, improving customer service experience and supporting revenue growth.
- Developed a deep understanding of customer service principles and customer service best practices.
Education
High School Diploma -
Lafayette High School
Williamsburg, VASome College (No Degree) -
Thomas Nelson Community College
Hampton, VASkills
- Administrative support
- Office administration
- Data entry
- Record keeping
- Appointment scheduling
- Excel proficiency
- File maintenance
- Customer service and support
- Customer satisfaction
- Team collaboration
- Time management
- Initiative
Timeline
Office Assistant
Hampton City Schools
09.2023 - 01.2024
Co-Lead Preschool Teacher
The Kensington School
08.2015 - 12.2019
Customer Service Cashier
Skechers Outlet
10.2009 - 06.2010
Senior Lead Kids Club
Williamsburg Indoor Sports Complex
09.2006 - 08.2015
High School Diploma -
Lafayette High School
Some College (No Degree) -
Thomas Nelson Community College