Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Bird

Springville,UT

Summary

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Constant growth and knowledge are the stepping stones to my success. Surrounding myself with great leaders, mentors and peers is something I strive to do to help with my growth with Sunrun. Creating a planet run by the sun one day at a time!

Overview

7
7
years of professional experience

Work History

Advisor (Digital Campaign/Nurture Campaign)

Sunrun
02.2023 - Current
  • Overcame daily objections to help educate the customer on going Solar with our company.
  • Maintained a consistent status of being a valuable asset to my team by hitting my daily/weekly/monthly goals.
  • Always bringing motivation and assisting my team whenever I could.
  • Created a positive environment for my team to thrive day to day.

Customer Service Manager

Rev6 Engines & Parts
04.2021 - 12.2022
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Created systems to help maintain the flow of the production of our products in a timely, effective manner.

Realtor

Realtypath
01.2017 - 01.2021
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.

Education

High School Diploma -

Springville High School
Utah
05.2006

Skills

  • Motivator
  • Resilient
  • Proficient Learner
  • Positive Team Player
  • Adaptable
  • Coachable
  • Driven
  • Focused

Timeline

Advisor (Digital Campaign/Nurture Campaign)

Sunrun
02.2023 - Current

Customer Service Manager

Rev6 Engines & Parts
04.2021 - 12.2022

Realtor

Realtypath
01.2017 - 01.2021

High School Diploma -

Springville High School
Samantha Bird