Samantha Boadwine
Zimmerman,MN
Summary
Professionally motivated Customer Service Representative handling a high-volume customer base while maintaining accuracy and efficiency. Skilled in managing detailed information and accurate records. Commitment to accuracy and exceptional professional service.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Crystal Cabinet Works Inc.
Princeton , MN
06.2021 - Current
- Collaborate with team members to complete the task at hand, in a timely manner.
- Demonstrated adaptability and composure under pressure.
- Resolve customer concerns.
- Provide professional one-on-one assistance while addressing customers' needs.
Paint Sprayer II
Crystal Cabinet Works Inc.
Princeton , MN
09.2018 - 06.2021
- Maintained an organized and efficient work area to support safety, productivity, and quality standards.
- Managed an independent workload.
- Coordinated with supervisors and team members to meet production demands.
- Ensured timely completion while maintaining the importance of quality.
Cleaners Lead
Washburn POS
Monticello, MN
09.2017 - 09.2018
- Monitored team performance and workflow.
- Managed daily operations by assigning workloads to meet weekly quotas.
- Coordinated with teams outside of ours to adjust our projects based on others' needs.
- As an additional task we assisted in maintaining the cleanliness of the building.
Education
High School Diploma -
Spectrum
Elk River, MN01-2017
Skills
- Customer / client service
- Professional verbal and written communication
- Conflict resolution and de-escalation
- Attention to detail
- Problem solving
- Data entry and record management
- File management
- Team collaboration, and self-sufficiency
- Prioritizing urgent requests
- Working with systems like Word and Excel
Timeline
Customer Service Representative
Crystal Cabinet Works Inc.
06.2021 - Current
Paint Sprayer II
Crystal Cabinet Works Inc.
09.2018 - 06.2021
Cleaners Lead
Washburn POS
09.2017 - 09.2018
High School Diploma -
Spectrum