Samantha Boulette
Buckeye,AZ
Summary
Dynamic customer service specialist bringing 18 years of diverse experience across bartending, management, and cashier roles. Proficient in data entry, customer support, and maintaining accurate records, seeking a position that capitalizes on a strong background in service excellence and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender / Server
Roman’s Oasis
01.2024 - Current
- Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction
- Resolved customer issues promptly and professionally, ensuring positive dining experiences
- Cash and digital payment processing
- POS system order tracking
Bartender / Manager
LongBranch Salon
01.2011 - 01.2024
- Managed daily operations, including scheduling and inventory, to ensure smooth workflow
- Trained and supervised staff to enhance service quality and team performance
- Maintained accurate client records and processed transactions for efficient service
- Prepared financial reports to track cash flow and performance
Customer Service / Cashier
- Assisted customers by addressing inquiries and resolving issues to enhance satisfaction.
- Processed transactions accurately, ensuring efficient customer service.
- Adapted to fast-paced service environments, maintaining quality support for customer demands.
Skills
- Drink preparation
- Menu design
- POS systems
- Inventory management
- Customer support
- Time management
- Problem solving
Certification
- Arizona management food handlers card
Timeline
Bartender / Server
Roman’s Oasis
01.2024 - Current
Bartender / Manager
LongBranch Salon
01.2011 - 01.2024