Samantha Brewer
Moreno Valley
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Secretary I
Riverside Unified School District
05.2023 - Current
- Perform a wide variety of responsible secretarial and clerical work related to the assigned function; compose independently or from oral instruction, letters requesting or providing information or dealing with routine matters; distribute materials as appropriate.
- Compile information and prepare and maintain a wide variety of complex data, records and reports according to established procedures and time lines; process a variety of forms and applications pertinent to the assignment; establish and maintain files.
- Coordinate office communications; initiate and answer telephone calls; schedule appointments; explain program policies and procedures; provide information of general or limited technical nature to parents, staff and others.
Practice Manager
Riverside Dental Group
01.2021 - 05.2023
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Oversaw accounting, budgeting, and financial reporting.
- Trained interns and newly hired team members on office procedures and computer system.
- Developed close working relationships with front office and back office staff.
Dental Treatment Coordinator
Riverside Dental Group
04.2015 - 01.2021
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
Insurance Specialist
Riverside Dental Group
04.2014 - 04.2015
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
- Generated reports to track insurance verifications and claim progress.
- Maintained knowledge of benefits claim processing, claims principles, dental&medical terminology, and procedures and HIPAA regulations.
Fraud Prevention Specialist
Jenson USA
08.2011 - 03.2013
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Reviewed transactions and receipts to identify any suspicious activity.
Education
No Degree - Medical Billing
Riverside City College
Riverside, CA05.2007
High School Diploma -
Colton High School
Colton, CA06.2004
Skills
- Payroll Administration
- Supply Ordering
- Policy and Procedure Development
- Budget Oversight
- New Hire Training
- Workflow Planning
Timeline
Administrative Secretary I
Riverside Unified School District
05.2023 - Current
Practice Manager
Riverside Dental Group
01.2021 - 05.2023
Dental Treatment Coordinator
Riverside Dental Group
04.2015 - 01.2021
Insurance Specialist
Riverside Dental Group
04.2014 - 04.2015
Fraud Prevention Specialist
Jenson USA
08.2011 - 03.2013
No Degree - Medical Billing
Riverside City College
High School Diploma -
Colton High School
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