Samantha Brister
New Braunfels,TX
Summary
Proven Office Manager with a track record of enhancing team productivity and financial efficiency at Gatco Treatment Systems. Skilled in Office Administration and Employee Supervision, I excel in streamlining operations and improving service delivery. Achieved a significant increase in client satisfaction and operational cost savings, demonstrating strong organizational and leadership abilities.
Overview
18
18
years of professional experience
Work History
Office Manager
Gatco Treatment Systems
New Braunfels, TX
08.2023 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Processed payroll
- Managed production team and scheduling team
- Generated quotes
Medical Scribe
Utah Hematology Oncology
Ogden, UT
10.2018 - 08.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Accompanied physicians through day in fast-paced, stressful environments.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Used Software to input information into computerized patient record system.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Aided in the continuation of care for patients by clearly documenting follow-up instructions and scheduling future appointments.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providing high-quality scribe support.
- Gathered patient charts to prepare for upcoming appointments and maintain organization.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.
- Consistently met tight deadlines for record completion, contributing to improved insurance claim processing times and increased revenue collection,
- Supported implementation of new EHR software by providing feedback from scribe's perspective.
- Improved patient care by meticulously documenting clinical visits and procedures.
- Enabled more accurate prescription management by recording medication orders during consultations.
Medical Scribe
Certified Medical Transcription Service
Ogden, UT
05.2010 - 09.2018
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Trained new hires
- Quality check control
- Helped with IT support
Office Manager
J&R Express Courier
Layton, UT
01.2007 - 03.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Scheduled all drivers for pick up and delivery
- Payroll
Education
Medical Assistant/ Front Office - Medical Assisant
Ogden Weber Applied Technology Coll
Ogden, IA05.2002
High School Diploma -
Weber High School
Ogden, UT05.2001
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Account Reconciliation
- Credit and collections
- Scheduling
- Scheduling Coordination
- Inventory Control
- Employee Supervision
- Conflict Management
- Administrative Oversight
- Employee Training
- Expense Reporting
- Policy and procedure modification
- MS Office
- Onboarding and Orientation
Timeline
Office Manager
Gatco Treatment Systems
08.2023 - 09.2024
Medical Scribe
Utah Hematology Oncology
10.2018 - 08.2023
Medical Scribe
Certified Medical Transcription Service
05.2010 - 09.2018
Office Manager
J&R Express Courier
01.2007 - 03.2009
Medical Assistant/ Front Office - Medical Assisant
Ogden Weber Applied Technology Coll
High School Diploma -
Weber High School