Samantha Bronner

Administrative support for the Director of Remediation Management (schedule meetings, track monthly mileage for state vehicles, order supplies, respond to the Division phone calls).

• Handles all human resource responsibilities for the Division of Remediation Management (track FTE's, complete monthly critical packages, conduct interviews, keep track of promotional opportunities for staff, conduct biweekly meetings with Division Bureau Chiefs, track NOVs and CSC test progress).
• Administrative support for the Site Remediation Training Committee (administrative support for co-chairs, scheduling meetings, reserving conference rooms, coordinating training, coordinating with outside parties for training events, editing Power Point slides for trainings being held).
• Administrative support for the CVP/SRAG Committee (schedule meetings, communicate with stakeholders to gather training inquiries, create excel spread sheets to keep staff on task, create and edit powerpoint for the trainings which take place 3 times per year)
• Administrative support for the Rule Committee (scheduling meeting, keeping notes of conversations and emails, creating organization spread sheets).
• Assist in administrative support for the Division of Environmental Evaluation and Review (track FTE's, complete monthly critical packages, conduct interviews, keep track of promotional opportunities for staff, conduct biweekly meetings with Division Bureau Chiefs, track NOV's and CSC test progress).

• Administrative support for the Site Remediation Training Committee (scheduling meetings, reserving conference rooms, coordinating training, coordinating with outside parties for training events, editing Power Point slides for trainings being held).
• Administrative support for the Rule Committee (scheduling meeting, keeping notes of conversations and emails, creating organization spread sheets).
• Administrative support for the Assistant Director of The Remediation Review Element (scheduling meetings and keeping organized notes for meeting efficiency).
• Emailing the Unregulated Heating Oil Tank programs "No further Action" letter to responsible parties, contractors, health department, and county clerks.
• Archive closed cases for Unregulated Heating Oil Tank program using Microsoft Word. Once they are archived I have them shipped to the warehouse.
• Uploading historic "No Further Action Letters" into NJEMS in PDF form so that they are accessible online for review.
• Sole contact in charge of locating and completing OPRA requests in a timely manner for the Unregulated Heating Oil Tank Program.
• Answering phone calls to completion for the Unregulated Heating Oil Tank Program.
• Responding to emails in reference to pending or closed cases for the Unregulated Heating Oil Tank Program.
• Preparing travel paperwork electronically for employees to be able to attend training events.
• Scheduling any meetings necessary for The Division of Remediation Management.
• Providing any clerical coverage for The Division of Remediation Management

• Emailing the Unregulated Heating Oil Tank programs "No further Action" letter to responsible parties, contractors, health department, and county clerks.
• Archive closed cases for Unregulated Heating Oil Tank program using Microsoft Word. Once they are archived I have them shipped to the warehouse.
• Uploading historic "No Further Action Letters" into NJEMS in PDF form so that they are accessible online for review.
• Sole contact in charge of locating and completing OPRA requests in a timely manner for the Unregulated Heating Oil Tank Program (including coming into the office during Covid Closings to complete requests in the required time frame)
• Answering phone calls to completion for the Unregulated Heating Oil Tank Program.
• Check the voicemail for the Unregulated Heating Oil Tank Program and forward any voicemails that I cannot respond to.
• Responding to emails in reference to pending or closed cases for the Unregulated Heating Oil Tank Program.
• Preparing travel paperwork electronically for employees to be able to attend training events.
• Scheduling any meetings necessary for The Division of Remediation Management.
• Providing any clerical coverage for The Division of Remediation Management

• Archive closed cases for Unregulated Heating Oil Tank program using Microsoft Word. Once they are archived I have them shipped to the warehouse.
• Sole contact in charge of locating and completing OPRA requests in a timely manner for the Unregulated Heating Oil Tank Program.
• Responsible for coordinating the Unregulated Heating Oil Tank Programs "Contractor Audit", which allows the Bureau of Field Operations to go Audit Contractors ensuring they are following guidelines (calling every home owner for the open cases reported to the New Jersey Department of Environmental Protection, keeping a record of those who declined participation, scheduled site visits for those home owners that chose to have their contractors audited).
• Answering phone calls to completion for the Unregulated Heating Oil Tank Program.
• Checking the Unregulated Heating Oil Tank Programs voicemail and forwarding messages to the appropriate employee.

• Clerical support for the secretary of The Division of Remediation Management (data entry, and creating organizational charts).
• Maintaining a schedule for the Director of The Division of Remediation Management.
• Answering the phone lines for The Division of Remediation Management and forwarding the calls to the appropriate employee.
• Scheduling meetings for any employee in The Division of Remediation Management.

• Conducting prior authorizations for medical supplies (emailing the proper paperwork and keeping track of approval and denials)
• Answering phone calls from doctors’ offices and assisting them in calling in a prescription refill by filling out a prescription pad and submitting it to the pharmacist.
• Calling customers through a monthly filing cycle system to enquire whether they are ready to order their monthly supply, if they are then I would call the supplier to submit their order and set it up to be delivered to them in a timely manner.
• Calling medical supply companies and ordering supplies that have been requested for refill by customers.
• Tracking billing transactions for medical supplies by filing invoices obtained from medical supply companies via mail and email, then logging them into Microsoft Excel.
• Sending prescription requests for medical supplies to doctors’ offices by filling out a prescription form and faxing it to the offices.
• Sending invoices to customers for medical supplies using quick books.
• Recording credits sent back to the company by different vendors using a combination of Quick Books and Microsoft Excel.
• Balanced the company’s credit card accounts using online banking as well as Microsoft Excel.
• Worked alongside the company’s manager to schedule timely deliveries of medical supplies and medication to customers and then created routes for delivery drivers using Map Quest that were most efficient for each worker.

• Greeting customers and ascertaining what each customer needs by asking them questions to figure out how I could best assist them.
• Assisting customers resolve product issues and using the Justice software system to enter their product issue and have new products shipped directly to them.
• Managing a large quantity of incoming calls regarding inventory, locating the products, and putting the products on hold.
• Creating weekly employee schedules that best suit the company’s needs as well as the employees’ availability using Microsoft 365 and sending each employee their schedule every week.
• Referring individuals that are interested in being hired to our regional manager by supplying them with an application, forwarding it to the regional manager once it is completed, and then scheduling an interview in which the regional manager would conduct at the store.
• Training newly hired employees using prerecorded videos, hands-on training with the register, as well as showing them how to properly give good customer service by my example.
• Recommend, select, and help locate merchandise based on customer needs.
• Maintaining records related to sales using the Justice software and recorded them in a shared Microsoft Excel spreadsheet.
• Watching for and recognize security and theft risks.
• Computing sales prices, total purchase price, and processing credit card payments by accessing the hourly numbers using the hourly sales tracker via the Justice software and then tracking them in Microsoft Word Excel sheet that I would then send to our regional manager weekly.
• Calling local stores to place special inventory orders.
• Maintaining knowledge of current sales, promotions, policies regarding payment and exchange, and security practices.