Samantha Campensa
Cleveland
Summary
Highly motivated individual in search of a team to become a successful member of and contribute to.
Overview
10
10
years of professional experience
Work History
Patient Service Representative
Cleveland Clinic
11.2007 - 05.2017
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
Education
High School Diploma -
North High School
Eastlake, OH05.2008
Skills
- Patient Registration
- Appointment Scheduling
- Data Entry
- 60 WPM Typing Speed
- Microsoft Office Applications
- Telephone Triage
- Insurance Verification
Timeline
Patient Service Representative
Cleveland Clinic
11.2007 - 05.2017
High School Diploma -
North High School