Samantha Cardona
Dover,NJ
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Olive Garden
07.2024 - 04.2025
- Resolved guest concerns promptly to maintain satisfaction levels.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Restaurant Server
P. F. Chang's
01.2022 - 04.2025
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Maintained cleanliness and organization of dining area and service stations.
Cashier
Shoprite
01.2021 - 02.2022
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Managed cash drawer, ensuring accurate handling of cash and credit transactions.
Education
Associate of Science - Criminal Justice
County College of Morris
Randolph Township, NJ05-2024
Skills
- Customer satisfaction
- Detail-oriented
- Organization
- Guest service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Server
Olive Garden
07.2024 - 04.2025
Restaurant Server
P. F. Chang's
01.2022 - 04.2025
Cashier
Shoprite
01.2021 - 02.2022
Associate of Science - Criminal Justice
County College of Morris