Samantha Carper
Glen Jean
Summary
Dynamic USPS Clerk with a proven track record in enhancing customer satisfaction and streamlining office operations at the United States Postal Service. Skilled in database entry and effective communication, I excel at multitasking and problem-solving, ensuring timely and accurate handling of mail and inquiries while maintaining a professional office environment.
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
USPS CLERK
United States Postal Service, USPS
02.2023 - Current
- Assisted with data entry and record maintenance to support office operations.
- Operated office equipment, including printers and copiers, for daily tasks.
- Organized files and documents to ensure efficient retrieval and storage.
- Supported customer service by answering inquiries and directing calls appropriately.
- Managed incoming mail and packages, distributing them to appropriate departments.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Education
High School Diploma -
OAK HILL HIGH SCHOOL
OAK HILL WV05-2008
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Database entry
- Administrative tasks
- Mail handling
- Processing mail
- File and database management
- Point of sale operation
- Handling payments
- Scanning and copying
- Verbal and writing communication
Timeline
USPS CLERK
United States Postal Service, USPS
02.2023 - Current
High School Diploma -
OAK HILL HIGH SCHOOL