Summary
Work History
Education
Skills
Timeline
Generic

Samantha Carranza

Los Angeles,CA

Summary

Dynamic customer service professional with a proven track record at Macy's, excelling in customer satisfaction and loyalty program promotion. Known for reliability and composure, I effectively resolved customer issues, contributing to store goals and enhancing the shopping experience. Skilled in both face-to-face interactions and online order management.

Work History

Customer Service Cashier

Macys
Los Angeles, CA
07.2023 - 09.2023

Collaborated with team members to reach sale and store goals. Handled returns, complaints, and resolved customer issues effectively. Promoted loyalty programs, and sales. Provided face to face customers service and online orders.

Education

High School Diploma -

Benjamin Franklin High School
820 N Avenue 54 Los Angeles, CA 9004
06.2023

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Macys
07.2023 - 09.2023

High School Diploma -

Benjamin Franklin High School
Samantha Carranza